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pramod1Flag for United States of America asked on

ACTIVE DIRECTORY

a user is not able to access her email on her computer

she is on O365 in AD it shows below regarding her AD account

what could be the reason

1107358
CNF:e31b1f36-5ffe-47a0-8d37-b8b30f851804
ExchangeActive DirectoryMicrosoft 365

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Last Comment
Shahrul

8/22/2022 - Mon
ASKER
pramod1

this person is a new hire
BillBondo

If its no big deal, recreat the account. How is she connecting?
Frans Brouwer

does she have the according license?
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
ASKER CERTIFIED SOLUTION
Shahrul

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