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Albert Widjaja
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Unable to generate VCenter Extended bundle - Microsoft VBScript runtime error: Permission denied

Hi All,

I'm remotely login using RDP with DOMAIN\Administrator account, I have run the cmd prompt as Administrator, but when I execute the same command to generate the Extended VCenter log, it always failed ?

C:\>C:\Windows\System32\cscript.exe "C:\Program Files\VMware\Infrastructure\VirtualCenter Server\scripts\vc-support.wsf" /z /f
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.

Creating folder vcsupport-1-5-2016-15-32 in C:\Users\administrator.DOMAIN\Desktop..
Created C:\Users\administrator.DOMAIN\Desktop\vcsupport-1-5-2016-15-32\vc-support.log
VMware VirtualCenter Support v5.1.0-1064983. Log started for vcsupport-1-5-2016-15-32.
Gathering VMware VirtualCenter logs..
Collecting VMware VirtualCenter service logs..
C:\Program Files\VMware\Infrastructure\VirtualCenter Server\scripts\vc-support.wsf(1563, 5) Microsoft VBScript runtime error: Permission denied


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Why is that happening ?
I need to troubleshoot some VCenter issues, but there seems to be another issue happening ?
VMwareVB ScriptWindows Server 2008

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Albert Widjaja

8/22/2022 - Mon