asked on

Unable to map network drive from 1 PC but same user login works from other PC's

I have one user who is unable to map a drive to one specific folder on a W7 PC

If I log the user into another PC we can map the drive so it's not a permissions issue on the destination folder.

If when mapping the drive I select "Connect using different credentials" it throws up the same error saying you don't have permission before even displaying the box to enter the credentials I wish to connect with.

If I logon as any other user who has access I get the same error so it must be related to this PC but unable to identify what.

bbao

are you talking Windows PCs in an AD domain? or workgroup/home network?

andrew_2706

ASKER

Sorry yes in AD Domain

bbao

if so, if the Windows PCs are ALL in the same AD domain?

andrew_2706

ASKER

Yes in the same domain

Will Szymkowski

Re-create the windows profile on the affected machine. This should resolve th issue.

Will.

andrew_2706

ASKER

What do you mean re-create windows profile? If you mean users profiles as above I've logged on with a new user to that PC and still have the same problem

Muhammad Burhan

have you tried:
1. Accessing any other destination or same destination with smb like \\192.168.0.1\location instead of \\server1\location ?

2. reset computer account in AD ?

ASKER CERTIFIED SOLUTION

Will Szymkowski

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

andrew_2706

ASKER

That got it working again, many thanks

Will Szymkowski

Glad to help.

Will.