asked on
download hp printer driver help
Can someone help me download a Mac printer driver? I have El Capitan, I'm trying to get a driver for a
HP Color LaserJet CP3525 Printer. I've gone to the following site: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3690647&swLangOid=8&swEnvOid=4159 , but there doesn't see to be a "download" button.
HP Color LaserJet CP3525 Printer. I've gone to the following site: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3690647&swLangOid=8&swEnvOid=4159 , but there doesn't see to be a "download" button.
Printers and ScannersMac OS X
Last Comment
MarkLoveExEx
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
Mark
The link from Carlos is for the generic HP OSX drivers which should be the same as the ones included on OSX in their Software Update bundle .. you can of course install it but based on your extra information I've a feeling the issue is related to using the Airport Extreme and not the HP printer drivers.
If you're running the latest version of OSX .. and OSX is 100% up to date.
Can you plug the printer directly into the Mac first and confirm that it works .. that will confirm that the printer drivers are on OSX and working fine.
Printing to a printer connected to an Airport Extreme is a bit more complex
https://www.apple.com/lae/airportextreme/features/printing.html
The Airport Extreme attempts to SHARE the printer over WiFi using the apple Bonjour protocol .. so your Mac is looking for a Wireless Printer. Have you used the Airport Utility to configure the printer or check how it appears on the Airport Extreme?
The link from Carlos is for the generic HP OSX drivers which should be the same as the ones included on OSX in their Software Update bundle .. you can of course install it but based on your extra information I've a feeling the issue is related to using the Airport Extreme and not the HP printer drivers.
If you're running the latest version of OSX .. and OSX is 100% up to date.
Can you plug the printer directly into the Mac first and confirm that it works .. that will confirm that the printer drivers are on OSX and working fine.
Printing to a printer connected to an Airport Extreme is a bit more complex
https://www.apple.com/lae/airportextreme/features/printing.html
The Airport Extreme attempts to SHARE the printer over WiFi using the apple Bonjour protocol .. so your Mac is looking for a Wireless Printer. Have you used the Airport Utility to configure the printer or check how it appears on the Airport Extreme?
ASKER
All fixed. I had to go to System Preferences, Printers & Scanners, right-click the printer, and select "Reset Printing System." Then, after adding the printer again, it worked. Points to all who helped me....Thanks! Mark
Before I use it, I would like to try to get Apple to connect without it. I have the printer connected via USB to my Apple AirPort Extreme (I ran out of ethernet connections). Airport Extreme seems to know the printer is there, but just can't connect (see attached photo).
printer.png