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iFixedITFlag for Canada asked on

please help hp elite book 840 mouse and keyboard not working on hp docking station?

hp elite book 840 mouse and keyboard not working on hp docking station?
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iFixedIT

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
jerseysam

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pjam

if they work off the docking station, it is definitely a docking station gone bad.  As you may know the warrantee on an HP Dock is only one year.  some last longer than that, but half do not.
ASKER
iFixedIT

its new docking station and i also checked on multiple docking stations ?
pjam

does PS2 work?
If they are USB keyboard and mouse, you might try this fix:
http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html
I had switched a couple of computers to PS2 and then found this repair and got USB back.
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER
iFixedIT

i have order the new docking station

Thnaks