We help IT Professionals succeed at work.
Get Started

MAC Outlook 2011

jdff asked
Last Modified: 2016-01-13
I'm having issues with one particular iMac which is running Yosemite and Outook 2011, basically Outlook was working fine with an Exchange account until 12/30/15, no more emails after that date, so I've removed the account and tried to re-configure it, then more problems, it does the autodiscover but it fails with the following messages: "authentication failed, check your account information and try again" followed by another message "mail could not be received at this time. the server for the account ***** returned the error "logon failure: unknown user name or bad password, your username password or security settings may be incorrect"  Would you like to try re-entering your password?" So I'm pulling my hair off, I have tried to rebuilt the identity or to even create a fresh identity but nothing worked. The information entered is completely correct, I have used the same username and password over and over on my PC Outlook, iPhone and OWA browser and it works every time. Please help, not sure where to go from here. The account works just fine on a different MAC.
Watch Question
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE