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gdladminFlag for United States of America

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citrix issue

I keep getting following error message when logging into citrix


Error: Login exceeds maximum allowed users.
CitrixNetScaler

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Dirk Kotte
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Brian Murphy
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Brian Murphy
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This happens when you upgrade the firmware or change the name.  The older firmware used the hostname not the MAC.

Did someone upgrade the Netscaler?

You can resolve this by downloading a new license file.  The is an option to download existing if nothing has changed relative to MAC Address or hostname.

Otherwise you must return the license, realllocate, download, reassign.
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gdladmin
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Thanks for the feed back
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Brian Murphy
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Hope it helps.   This is generally a Citrix Netscaler Gateway issue.  By Netscaler Gateway I am referring to the Secure Gateway VPN server configuration.  

Here is a screen shot of the default configuration after binding a Platinum license file to a new AWS Netscaler instance.  Notice the user count.  Sometimes when you upgrade the firmware I have seen this reset to 5 users.  This happens more often on HA Pair.

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Dirk Kotte
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The effect described by "Brian Murphy" occurs at netscaler (gateway) if you wish to use this system as "ica proxy only" without VPN or SmartAccess functions.
With ICA proxy only you use the unlimited "maximum ICA USER allowed".
there are 2 points within the configuration responsible for these functions. but the wizards don't configure these settings.
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Citrix

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

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