Windows 10 Upgrade - Lost Network Connections

shrimpfork
shrimpfork used Ask the Experts™
on
I have just upgraded my laptop to Windows 10 from Windows 8.1 and have lost all network connections.  The folder for network connection is empty and I am unable to view my adapters for either the WiFi or RJ45.  What do you suggest?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Rob LeaverSr. Network & Server Engineer

Commented:
Go to your laptops manufacturers website, search your model number and install the LAN and WiFi drivers :)
I just found the solution.

To fix this issue manually, follow these steps:

Click Start, and then type command prompt.
Right-click Command Prompt, and then select Run as administrator,
Run the following commands:

reg delete HKCR\CLSID\{988248f3-a1ad-49bf-9170-676cbbc36ba3} /f

netcfg -v -u dni_dne

Author

Commented:
The drivers were current.

This is the page where I found the fix.  https://support.microsoft.com/en-us/kb/3084164
Learn SQL Server Core 2016

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

Rob LeaverSr. Network & Server Engineer

Commented:
Cool, good to know!
Qlemo"Batchelor", Developer and EE Topic Advisor
Top Expert 2015

Commented:
You forgot to mention an important fact - you had 3rd-party VPN software installed before the upgrade! VPN software always can interfere with the network drivers. The bug is that W10 Upgrade seems not have removed those drivers ...

Author

Commented:
I found the solution

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial