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hypercubeFlag for United States of America

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USB 3.0 PCI-e Board Not Recognized

The computer is an HP Pavilion K3382AA-ABA m9250f
 It has Windows 10 Pro 32 installed and running fine.
 The motherboard is an IPIBL-LB (Benicia)
 
I have added a Tenext PCI Express USB card with a Renesas uPD720202 chipset.
This board has never been recognized as present in the system.
The motherboard has two X1 slots and I've tried them both.
 Using either of the X1 slots, the card is still not recognized.
 I've installed any number of drivers for it (which all look pretty much the same) and that makes no difference.
 HWinfo says that both of the X1 slots are "empty" unless I plug in the TV card that came with the computer originally. Then that card is seen by the system.  So, at least one of the X1 slots must be working and I suspect that both are.

The computer has the latest BIOS installed: AMI BIOS 5.43 SMBIOS 2.5
In Setup, it lists the AMI BIOS version 5.43 as above.  But the footer on the Setup says v2.6xx.  I don't know if this tells anything.

The board has a Molex power connector and that's connected.  I have read that they won't work without it although I believe it's really only to boost the 5v DC power available on the USB connectors.

 I rarely see a case where a board isn't at least recognized. Some may have no driver (yet) but are still recognized.
 So this seems like something different....
What's the trick getting a PCI-e board to be recognized?
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carloselfaite

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rojosho:  
As with many cards, it's not clear if it would NOT be supported in Windows 10.  My experience is that the Windows 7 to Windows 10 transition doesn't generally raise this kind of issue.  Anyway, the issue right now is recognition in the system at all.
The BIOS setup is very rudimentary.  No PCI/PnP Setup.
It appears to not be recognized in another older PC with a PCI-e X1 slot.
Safe Mode doesn't make a difference in that 2nd PC.
>>  It appears to not be recognized in another older PC with a PCI-e X1 slot.

Try in one more machine.  Not recognised there, then it is dead.

You could also try wiping the edge connectors with an eraser to make sure they are clean.  Check the edge connectors to see that one hasn't blown (had that happen with a graphics card, my fault, inserted while machine still had power).
I tired it on a 3rd older computer with 3-PCI and 1 X1 PCI-e and got the same result: not recognized in the system.
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Thanks all!