troubleshooting Question

After upgrading to office 2016, some excel files crash.

Avatar of Kacey Fern
Kacey FernFlag for United States of America asked on
Office Suites-OtherMicrosoft Excel
10 Comments1 Solution434 ViewsLast Modified:
Greetings Experts,

I recently upgraded some of my computers to Office 2016.  

I’m noticing that some excel files crash while using them.  
Get a very broad error in the event viewer:  Event id: 1000:  faulting application name excel.exe version 16, time stamp xxxxxx

So no clue there.
If I take the file, I can open it in Excel 2010 without issue.
If I go to another computer with 2016, it crashes.  

So it’s something to do with the version.  

I copied the data from the worksheet to a new file, same thing, crashed when you go to edit data.

One of the files has a cell with the input:  ‘December 2015  
If I go to edit it to say, ‘January 2016    it crashes
If I go to another cell on the sheet, then I can edit certain cells without it crashing.

Very strange.  Font?  

Any ideas would help.  Thank you in advance for your efforts.

My best-
Kacey
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