troubleshooting Question

@PJL Printer Error

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itgolfer asked on
Printers and ScannersWindows OS
4 Comments1 Solution1532 ViewsLast Modified:
We have a networked HP LaserJet 400 that has recently started printing multiple pages with characters on the top and a page with the @PJL errors below. This is only used by 1 user (Windows 7 x64) and the printer is not installed on the server. It just started doing this on Friday and I can't seem to get anything to print from her PC. It was using a PCL 6 driver so I downloaded the PCL 5 driver but that didn't resolve it. I did a factory reset on the printer but that did not work either. I did add the printer to my PC and can print fine, however the jobs usually sit in the print queue for 3-4 minutes before printing. Any thoughts?

@PJL SET JOBATTR="JobAcct8=username"         @PJL SET JOBATTR="JobAcct9="       @PJL SET RET=OFF
ASKER CERTIFIED SOLUTION
itgolfer

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