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Lorenzo Cricchio
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Single user mailbox / login / ID / profile or mailbox corruption using Outlook 2007 / Exchange 2007

In order to use a cloud backup the exchange box needed SP2.  Was installed AOK.  The last XP client using outlook 2007 was then unable to connect to the exchange box.  All other users on Windows 7 / 10 are able to connect without issue.  I researched and read about RPC and encryption, but all looks in order.  I am thinking its something with the XP box.  So as a test, I login as the user on a Win7 (upgraded to win10) box.  Logs in without issue, go to configure the email, ok.  Automatically detects.  Start outlook and get " You must connect to Microsoft Exchange with he current profile before you can synchronize your folders with your outlook data file (.ost)".
  So, now I don't believe its the XP box, I am thinking its the mailbox.  User can access shared folders on the same server (small business server) without issue.  
  Unsure how to repair a single mailbox. or where to start looking.  Thanks in advance.
ExchangeSBSEmail ClientsOutlook

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Lorenzo Cricchio

8/22/2022 - Mon