We help IT Professionals succeed at work.
Get Started

Outlook 2013 recall message feature working inconsistently

Last Modified: 2016-01-14
Using Outlook 2013 on a corporate Exchange system.  When users recall a message, it only seems to actually work for the recipients that have Outlook running.  If the computer is shut down, or being used with Outlook closed the recall doesn't happen.  When the user starts Outlook again, the recalled message is still in the inbox even though the sender recalled it hours or days before.  Our users are running Outlook 2013 in cached mode.  Multiple tests have determined that this is happening with many users.  Is this expected behavior for Outlook on an Exchange system.  Thx, J
Watch Question
Sr. Systems Administrator
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE