metalfubar
asked on
Dell 860 server will not boot
This is an old 2003 r2 box with sas 5i controller and raid 5, 3 drives.
I need help resurrecting this box and getting it up and running. Limited dell support and resources so this is a best effort for a client.
I'm getting a corrupted or missing pci.sys file on boot.
i've ran the dset from dell to see if it was a controller error but not seeing anything.
the raid utility finds the drives and no errors in array ro virt drives.
Please help!
Metalfubar
I need help resurrecting this box and getting it up and running. Limited dell support and resources so this is a best effort for a client.
I'm getting a corrupted or missing pci.sys file on boot.
i've ran the dset from dell to see if it was a controller error but not seeing anything.
the raid utility finds the drives and no errors in array ro virt drives.
Please help!
Metalfubar
ASKER
there is no c drive present so hard drives not found when booting to cd or recovery console or safe mode.
ASKER
maybe it's a perc 5i is the controller.
dell support sent this link:
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=FF6F6
dell support sent this link:
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=FF6F6
i got ya. one sec
Yeah, if you are sure you have a RAID 5, then it has to be a PERC 5, and that driver above won't work.
You will need this driver to get into RC:
https://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=GHNKT
Download and run the HARD DRIVE format to extract, then use the extracted files with nLiteOS.com to integrate the drivers into your installation media (or put the files on a floppy disk).
You will need this driver to get into RC:
https://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=GHNKT
Download and run the HARD DRIVE format to extract, then use the extracted files with nLiteOS.com to integrate the drivers into your installation media (or put the files on a floppy disk).
you need to f6 load the driver for
Dell PERC 5/E Adapter, PERC 5/i Integrated, PERC 5/i Adapter, PERC 6/E Adapter, PERC 6/i Integrated, CERC 6/i Integrated, PERC 6/i Adapter, PERC 6/i Integrated Blade Win2K3 device driver
you get from dell:
http://www.dell.com/support/home/us/en/19/product-support/product/poweredge-860/drivers?ref=autocomplete
make sure you get the exact drivers or it won't work and here's the tricky part... tbc one second
Dell PERC 5/E Adapter, PERC 5/i Integrated, PERC 5/i Adapter, PERC 6/E Adapter, PERC 6/i Integrated, CERC 6/i Integrated, PERC 6/i Adapter, PERC 6/i Integrated Blade Win2K3 device driver
you get from dell:
http://www.dell.com/support/home/us/en/19/product-support/product/poweredge-860/drivers?ref=autocomplete
make sure you get the exact drivers or it won't work and here's the tricky part... tbc one second
you might need to get the driver from the temp extracted folder for your user like for me while the driver app still open was:
%USERPROFILE%\AppData\Loca
copy all the temp directory drivers since you can't install on your machine.
%USERPROFILE%\AppData\Loca
copy all the temp directory drivers since you can't install on your machine.
ASKER CERTIFIED SOLUTION
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If you download the HARD DRIVE format on the page I linked to, the files automatically extract (without attempting to install), to the place of your choosing ... C:\Dell\Drivers\GHNKT by default.
Sorry Frank ... I don't mean to be combative ... there just is an easier way :)
no worries to each their own. i personally wound just use usb in a new directory off the root install, but those instructions were Dell written, supported, and work so i don't need to confuse or reinvent things for anyone opening new doors to questions or issues.
ASKER
I will try both methods and get back to you.
ASKER
can you mix versions (the server os is 2003 R2). can i load standard or ent file through the nlite?
i do have a floppy as well for it so.....:)
i do have a floppy as well for it so.....:)
>> I'm getting a corrupted or missing pci.sys file on boot << usually, this happens when a connected device is adressed during boot, so disconnect all external hardware that is not needed for booting
ASKER
poweredge tech and Frank,
Using n-lite and the windows 2003 media and driver, i'm now able to boot to command prompt.
Please advise next steps to recover this box. It is a domain controller (the only existing one) and thus very fragile and needed.
thanks,
metalfubar
Using n-lite and the windows 2003 media and driver, i'm now able to boot to command prompt.
Please advise next steps to recover this box. It is a domain controller (the only existing one) and thus very fragile and needed.
thanks,
metalfubar
ASKER
my os is 2003 r2 and the boot media is 02 standard.
can I try a straight swap on the pci.sys folder thats failing?
https://support.microsoft.com/en-us/kb/319136
can I try a straight swap on the pci.sys folder thats failing?
https://support.microsoft.com/en-us/kb/319136
ASKER
that is giving me "access denied"
Please help!
Please help!
ASKER
expand F:\i386\pci.sy_ c:\windows\drivers\pci.sys
attrib -h -s -r F:\i386
not working. F is the cd drive.
attrib -h -s -r F:\i386
not working. F is the cd drive.
>> can I try a straight swap on the pci.sys folder thats failing? << that won't help, pci sys is the last one installed correct -it's the next one that fails - before showing in the list of installed modules
did you try what i suggested above?
did you try what i suggested above?
ASKER
where can i view that list?
I only have keyboard, mouse and monitor connected. no peripherals.
which things should be taken out?
I only have keyboard, mouse and monitor connected. no peripherals.
which things should be taken out?
>> where can i view that list? << you can't, unless you catch it from an identical system
are ther no PCI controller cards?
are ther no PCI controller cards?
ASKER
raid yes. needed to boot the raid drives.
you can try repairing the os from an install cd : https://support.microsoft.com/en-us/kb/326215
ASKER
i know i can do that as a last resort, but it usually f**ks the os and AD correct?
ASKER
Its the only AD box on the network. the client has no domain controllers currently
>> but it usually f**ks the os and AD correct? << not to my knowledge
if it does, there are 2 possibilities : hardware problems which no software can repair, or a really hosed OS
what is an AD?
if it does, there are 2 possibilities : hardware problems which no software can repair, or a really hosed OS
what is an AD?
ASKER
active directory? I ran the dell dset and it's not hardware.
hosed os is likely but I only need the box for a few months to get a new domain installed.
Other ideas? Microsoft doesn't offer paid support or I'd go that route.
hosed os is likely but I only need the box for a few months to get a new domain installed.
Other ideas? Microsoft doesn't offer paid support or I'd go that route.
Did you read the options in a repair install? apparently not
you can use it to do a system restore also
more info on the options : http://windows.microsoft.com/en-us/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7
you can use it to do a system restore also
more info on the options : http://windows.microsoft.com/en-us/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7
ASKER
I wiped the c drive and reinstalled windows 2003.
I did a primary restore on the dc and am now doing an authoritative one to get active directory back.
can someone advise next steps, drives, dll and snap in errors.
Please advise.
I did a primary restore on the dc and am now doing an authoritative one to get active directory back.
can someone advise next steps, drives, dll and snap in errors.
Please advise.
better ask a mod for that - or post a new question, since it is out of topic
So, the system is booting the OS? just with an error?