Unable to access BES Admin console on BES 5.0.4

Joost Kuin
Joost Kuin used Ask the Experts™
on
Having problems accessing the admin console of a Black Berry Enterprise server running version 5.0.4.
When i open the console, i'm greeted by the following java error:

HTTP Status 500 - 
type Exception report
message 
description The server encountered an internal error () that prevented it from fulfilling this request.
exception 
javax.servlet.ServletException: org.apache.hivemind.ApplicationRuntimeException: Could not create the Command object com.rim.bes.bas.command.CommandException: CommandException SYSTEM: javax.naming.CommunicationException: Could not obtain connection to any of these urls: TESLA-BB-01.TESLA.LOCAL:11099 and discovery failed with error: javax.naming.CommunicationException: Receive timed out [Root exception is java.net.SocketTimeoutException: Receive timed out] [Root exception is javax.naming.CommunicationException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is java.net.UnknownHostException: TESLA-BB-01.TESLA.LOCAL]]]: javax.naming.CommunicationException: Could not obtain connection to any of these urls: TESLA-BB-01.TESLA.LOCAL:11099 and discovery failed with error: javax.naming.CommunicationException: Receive timed out [Root exception is java.net.SocketTimeoutException: Receive timed out] [Root exception is javax.naming.CommunicationException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is java.net.UnknownHostException: TESLA-BB-01.TESLA.LOCAL]]]
	org.apache.tapestry.services.impl.WebRequestServicerPipelineBridge.service(WebRequestServicerPipelineBridge.java:60)
	$ServletRequestServicer_1524d1a3ea3.service($ServletRequestServicer_1524d1a3ea3.java)
	org.apache.tapestry.request.DecodedRequestInjector.service(DecodedRequestInjector.java:55)
	$ServletRequestServicerFilter_1524d1a3e9f.service($ServletRequestServicerFilter_1524d1a3e9f.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	org.apache.tapestry.multipart.MultipartDecoderFilter.service(MultipartDecoderFilter.java:52)
	$ServletRequestServicerFilter_1524d1a3e9d.service($ServletRequestServicerFilter_1524d1a3e9d.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	org.apache.tapestry.services.impl.SetupRequestEncoding.service(SetupRequestEncoding.java:53)
	$ServletRequestServicerFilter_1524d1a3ea1.service($ServletRequestServicerFilter_1524d1a3ea1.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	$ServletRequestServicer_1524d1a3e97.service($ServletRequestServicer_1524d1a3e97.java)
	org.apache.tapestry.ApplicationServlet.doService(ApplicationServlet.java:123)
	com.rim.bes.bas.web.common.BASApplicationServlet.doService(BASApplicationServlet.java:162)
	org.apache.tapestry.ApplicationServlet.doGet(ApplicationServlet.java:79)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	com.rim.bes.bas.web.console.LoginDispatcher.processRequest(LoginDispatcher.java:146)
	com.rim.bes.bas.web.console.LoginDispatcher.doGet(LoginDispatcher.java:79)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	com.rim.bes.bas.web.common.CSRFProtectionFilter.doFilter(CSRFProtectionFilter.java:108)
	com.rim.bes.bas.web.common.ResponseHeadersFilter.doFilter(ResponseHeadersFilter.java:85)
	com.rim.bes.bas.web.common.filter.SystemStartupProgressFilter.doFilter(SystemStartupProgressFilter.java:187)
	com.rim.bes.bas.web.console.VSJSupportFilter.doFilter(VSJSupportFilter.java:228)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)



root cause 
org.apache.hivemind.ApplicationRuntimeException: Could not create the Command object com.rim.bes.bas.command.CommandException: CommandException SYSTEM: javax.naming.CommunicationException: Could not obtain connection to any of these urls: TESLA-BB-01.TESLA.LOCAL:11099 and discovery failed with error: javax.naming.CommunicationException: Receive timed out [Root exception is java.net.SocketTimeoutException: Receive timed out] [Root exception is javax.naming.CommunicationException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is java.net.UnknownHostException: TESLA-BB-01.TESLA.LOCAL]]]: javax.naming.CommunicationException: Could not obtain connection to any of these urls: TESLA-BB-01.TESLA.LOCAL:11099 and discovery failed with error: javax.naming.CommunicationException: Receive timed out [Root exception is java.net.SocketTimeoutException: Receive timed out] [Root exception is javax.naming.CommunicationException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is java.net.UnknownHostException: TESLA-BB-01.TESLA.LOCAL]]]
	org.apache.tapestry.error.ExceptionPresenterImpl.presentException(ExceptionPresenterImpl.java:64)
	com.rim.bes.bas.web.common.CommonExceptionPresenter.presentException(CommonExceptionPresenter.java:286)
	com.rim.bes.bas.web.common.CommonExceptionPresenter.presentException(CommonExceptionPresenter.java:121)
	$ExceptionPresenter_1524d1a3e63.presentException($ExceptionPresenter_1524d1a3e63.java)
	org.apache.tapestry.engine.AbstractEngine.activateExceptionPage(AbstractEngine.java:121)
	org.apache.tapestry.engine.AbstractEngine.service(AbstractEngine.java:280)
	org.apache.tapestry.services.impl.InvokeEngineTerminator.service(InvokeEngineTerminator.java:60)
	$WebRequestServicer_1524d1a3ec1.service($WebRequestServicer_1524d1a3ec1.java)
	com.rim.bes.bas.web.console.ObjectCacheServiceFilter.service(ObjectCacheServiceFilter.java:72)
	$WebRequestServicerFilter_1524d1a3ec5.service($WebRequestServicerFilter_1524d1a3ec5.java)
	$WebRequestServicer_1524d1a3ec7.service($WebRequestServicer_1524d1a3ec7.java)
	com.rim.bes.bas.web.common.ServiceFilter.service(ServiceFilter.java:70)
	$WebRequestServicerFilter_1524d1a3ec3.service($WebRequestServicerFilter_1524d1a3ec3.java)
	$WebRequestServicer_1524d1a3ec7.service($WebRequestServicer_1524d1a3ec7.java)
	$WebRequestServicer_1524d1a3ebd.service($WebRequestServicer_1524d1a3ebd.java)
	org.apache.tapestry.services.impl.WebRequestServicerPipelineBridge.service(WebRequestServicerPipelineBridge.java:56)
	$ServletRequestServicer_1524d1a3ea3.service($ServletRequestServicer_1524d1a3ea3.java)
	org.apache.tapestry.request.DecodedRequestInjector.service(DecodedRequestInjector.java:55)
	$ServletRequestServicerFilter_1524d1a3e9f.service($ServletRequestServicerFilter_1524d1a3e9f.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	org.apache.tapestry.multipart.MultipartDecoderFilter.service(MultipartDecoderFilter.java:52)
	$ServletRequestServicerFilter_1524d1a3e9d.service($ServletRequestServicerFilter_1524d1a3e9d.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	org.apache.tapestry.services.impl.SetupRequestEncoding.service(SetupRequestEncoding.java:53)
	$ServletRequestServicerFilter_1524d1a3ea1.service($ServletRequestServicerFilter_1524d1a3ea1.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	$ServletRequestServicer_1524d1a3e97.service($ServletRequestServicer_1524d1a3e97.java)
	org.apache.tapestry.ApplicationServlet.doService(ApplicationServlet.java:123)
	com.rim.bes.bas.web.common.BASApplicationServlet.doService(BASApplicationServlet.java:162)
	org.apache.tapestry.ApplicationServlet.doGet(ApplicationServlet.java:79)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	com.rim.bes.bas.web.console.LoginDispatcher.processRequest(LoginDispatcher.java:146)
	com.rim.bes.bas.web.console.LoginDispatcher.doGet(LoginDispatcher.java:79)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	com.rim.bes.bas.web.common.CSRFProtectionFilter.doFilter(CSRFProtectionFilter.java:108)
	com.rim.bes.bas.web.common.ResponseHeadersFilter.doFilter(ResponseHeadersFilter.java:85)
	com.rim.bes.bas.web.common.filter.SystemStartupProgressFilter.doFilter(SystemStartupProgressFilter.java:187)
	com.rim.bes.bas.web.console.VSJSupportFilter.doFilter(VSJSupportFilter.java:228)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)



root cause 
org.apache.hivemind.ApplicationRuntimeException: Could not create the Command object com.rim.bes.bas.command.CommandException: CommandException SYSTEM: javax.naming.CommunicationException: Could not obtain connection to any of these urls: TESLA-BB-01.TESLA.LOCAL:11099 and discovery failed with error: javax.naming.CommunicationException: Receive timed out [Root exception is java.net.SocketTimeoutException: Receive timed out] [Root exception is javax.naming.CommunicationException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is java.net.UnknownHostException: TESLA-BB-01.TESLA.LOCAL]]]: javax.naming.CommunicationException: Could not obtain connection to any of these urls: TESLA-BB-01.TESLA.LOCAL:11099 and discovery failed with error: javax.naming.CommunicationException: Receive timed out [Root exception is java.net.SocketTimeoutException: Receive timed out] [Root exception is javax.naming.CommunicationException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is java.net.UnknownHostException: TESLA-BB-01.TESLA.LOCAL]]]
	com.rim.bes.bas.web.common.ServerCommandStateObjectFactory.createStateObject(ServerCommandStateObjectFactory.java:150)
	$StateObjectFactory_1524d1a401e.createStateObject($StateObjectFactory_1524d1a401e.java)
	org.apache.tapestry.engine.state.SessionScopeManager.get(SessionScopeManager.java:69)
	$StateObjectPersistenceManager_1524d1a4079.get($StateObjectPersistenceManager_1524d1a4079.java)
	org.apache.tapestry.engine.state.StateObjectManagerImpl.get(StateObjectManagerImpl.java:50)
	org.apache.tapestry.engine.state.ApplicationStateManagerImpl.get(ApplicationStateManagerImpl.java:60)
	$ApplicationStateManager_1524d1a3e83.get($ApplicationStateManager_1524d1a3e83.java)
	$ApplicationStateManager_1524d1a3e84.get($ApplicationStateManager_1524d1a3e84.java)
	$SystemError_336.getSecurityLoginSessionCommand($SystemError_336.java)
	com.rim.bes.bas.web.common.BASBasePage.getSecuritySession(BASBasePage.java:1049)
	com.rim.bes.bas.web.common.BASBasePage.isLoggedIn(BASBasePage.java:1071)
	com.rim.bes.bas.web.common.BASBasePage.pageValidate(BASBasePage.java:1394)
	org.apache.tapestry.AbstractPage.firePageValidate(AbstractPage.java:585)
	org.apache.tapestry.AbstractPage.validate(AbstractPage.java:307)
	org.apache.tapestry.engine.RequestCycle.activate(RequestCycle.java:625)
	org.apache.tapestry.error.ExceptionPresenterImpl.presentException(ExceptionPresenterImpl.java:44)
	com.rim.bes.bas.web.common.CommonExceptionPresenter.presentException(CommonExceptionPresenter.java:286)
	com.rim.bes.bas.web.common.CommonExceptionPresenter.presentException(CommonExceptionPresenter.java:121)
	$ExceptionPresenter_1524d1a3e63.presentException($ExceptionPresenter_1524d1a3e63.java)
	org.apache.tapestry.engine.AbstractEngine.activateExceptionPage(AbstractEngine.java:121)
	org.apache.tapestry.engine.AbstractEngine.service(AbstractEngine.java:280)
	org.apache.tapestry.services.impl.InvokeEngineTerminator.service(InvokeEngineTerminator.java:60)
	$WebRequestServicer_1524d1a3ec1.service($WebRequestServicer_1524d1a3ec1.java)
	com.rim.bes.bas.web.console.ObjectCacheServiceFilter.service(ObjectCacheServiceFilter.java:72)
	$WebRequestServicerFilter_1524d1a3ec5.service($WebRequestServicerFilter_1524d1a3ec5.java)
	$WebRequestServicer_1524d1a3ec7.service($WebRequestServicer_1524d1a3ec7.java)
	com.rim.bes.bas.web.common.ServiceFilter.service(ServiceFilter.java:70)
	$WebRequestServicerFilter_1524d1a3ec3.service($WebRequestServicerFilter_1524d1a3ec3.java)
	$WebRequestServicer_1524d1a3ec7.service($WebRequestServicer_1524d1a3ec7.java)
	$WebRequestServicer_1524d1a3ebd.service($WebRequestServicer_1524d1a3ebd.java)
	org.apache.tapestry.services.impl.WebRequestServicerPipelineBridge.service(WebRequestServicerPipelineBridge.java:56)
	$ServletRequestServicer_1524d1a3ea3.service($ServletRequestServicer_1524d1a3ea3.java)
	org.apache.tapestry.request.DecodedRequestInjector.service(DecodedRequestInjector.java:55)
	$ServletRequestServicerFilter_1524d1a3e9f.service($ServletRequestServicerFilter_1524d1a3e9f.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	org.apache.tapestry.multipart.MultipartDecoderFilter.service(MultipartDecoderFilter.java:52)
	$ServletRequestServicerFilter_1524d1a3e9d.service($ServletRequestServicerFilter_1524d1a3e9d.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	org.apache.tapestry.services.impl.SetupRequestEncoding.service(SetupRequestEncoding.java:53)
	$ServletRequestServicerFilter_1524d1a3ea1.service($ServletRequestServicerFilter_1524d1a3ea1.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	$ServletRequestServicer_1524d1a3e97.service($ServletRequestServicer_1524d1a3e97.java)
	org.apache.tapestry.ApplicationServlet.doService(ApplicationServlet.java:123)
	com.rim.bes.bas.web.common.BASApplicationServlet.doService(BASApplicationServlet.java:162)
	org.apache.tapestry.ApplicationServlet.doGet(ApplicationServlet.java:79)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	com.rim.bes.bas.web.console.LoginDispatcher.processRequest(LoginDispatcher.java:146)
	com.rim.bes.bas.web.console.LoginDispatcher.doGet(LoginDispatcher.java:79)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	com.rim.bes.bas.web.common.CSRFProtectionFilter.doFilter(CSRFProtectionFilter.java:108)
	com.rim.bes.bas.web.common.ResponseHeadersFilter.doFilter(ResponseHeadersFilter.java:85)
	com.rim.bes.bas.web.common.filter.SystemStartupProgressFilter.doFilter(SystemStartupProgressFilter.java:187)
	com.rim.bes.bas.web.console.VSJSupportFilter.doFilter(VSJSupportFilter.java:228)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)



root cause 
com.rim.bes.bas.command.CommandException: CommandException SYSTEM: javax.naming.CommunicationException: Could not obtain connection to any of these urls: TESLA-BB-01.TESLA.LOCAL:11099 and discovery failed with error: javax.naming.CommunicationException: Receive timed out [Root exception is java.net.SocketTimeoutException: Receive timed out] [Root exception is javax.naming.CommunicationException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is java.net.UnknownHostException: TESLA-BB-01.TESLA.LOCAL]]]: javax.naming.CommunicationException: Could not obtain connection to any of these urls: TESLA-BB-01.TESLA.LOCAL:11099 and discovery failed with error: javax.naming.CommunicationException: Receive timed out [Root exception is java.net.SocketTimeoutException: Receive timed out] [Root exception is javax.naming.CommunicationException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server TESLA-BB-01.TESLA.LOCAL:11099 [Root exception is java.net.UnknownHostException: TESLA-BB-01.TESLA.LOCAL]]]
	com.rim.bes.bas.command.ServerCommandFactory.handleDoit(ServerCommandFactory.java:197)
	com.rim.bes.bas.command.ServerCommandFactory.doit(ServerCommandFactory.java:157)
	com.rim.bes.bas.web.common.ServerCommandStateObjectFactory.createStateObject(ServerCommandStateObjectFactory.java:143)
	$StateObjectFactory_1524d1a401e.createStateObject($StateObjectFactory_1524d1a401e.java)
	org.apache.tapestry.engine.state.SessionScopeManager.get(SessionScopeManager.java:69)
	$StateObjectPersistenceManager_1524d1a4079.get($StateObjectPersistenceManager_1524d1a4079.java)
	org.apache.tapestry.engine.state.StateObjectManagerImpl.get(StateObjectManagerImpl.java:50)
	org.apache.tapestry.engine.state.ApplicationStateManagerImpl.get(ApplicationStateManagerImpl.java:60)
	$ApplicationStateManager_1524d1a3e83.get($ApplicationStateManager_1524d1a3e83.java)
	$ApplicationStateManager_1524d1a3e84.get($ApplicationStateManager_1524d1a3e84.java)
	$SystemError_336.getSecurityLoginSessionCommand($SystemError_336.java)
	com.rim.bes.bas.web.common.BASBasePage.getSecuritySession(BASBasePage.java:1049)
	com.rim.bes.bas.web.common.BASBasePage.isLoggedIn(BASBasePage.java:1071)
	com.rim.bes.bas.web.common.BASBasePage.pageValidate(BASBasePage.java:1394)
	org.apache.tapestry.AbstractPage.firePageValidate(AbstractPage.java:585)
	org.apache.tapestry.AbstractPage.validate(AbstractPage.java:307)
	org.apache.tapestry.engine.RequestCycle.activate(RequestCycle.java:625)
	org.apache.tapestry.error.ExceptionPresenterImpl.presentException(ExceptionPresenterImpl.java:44)
	com.rim.bes.bas.web.common.CommonExceptionPresenter.presentException(CommonExceptionPresenter.java:286)
	com.rim.bes.bas.web.common.CommonExceptionPresenter.presentException(CommonExceptionPresenter.java:121)
	$ExceptionPresenter_1524d1a3e63.presentException($ExceptionPresenter_1524d1a3e63.java)
	org.apache.tapestry.engine.AbstractEngine.activateExceptionPage(AbstractEngine.java:121)
	org.apache.tapestry.engine.AbstractEngine.service(AbstractEngine.java:280)
	org.apache.tapestry.services.impl.InvokeEngineTerminator.service(InvokeEngineTerminator.java:60)
	$WebRequestServicer_1524d1a3ec1.service($WebRequestServicer_1524d1a3ec1.java)
	com.rim.bes.bas.web.console.ObjectCacheServiceFilter.service(ObjectCacheServiceFilter.java:72)
	$WebRequestServicerFilter_1524d1a3ec5.service($WebRequestServicerFilter_1524d1a3ec5.java)
	$WebRequestServicer_1524d1a3ec7.service($WebRequestServicer_1524d1a3ec7.java)
	com.rim.bes.bas.web.common.ServiceFilter.service(ServiceFilter.java:70)
	$WebRequestServicerFilter_1524d1a3ec3.service($WebRequestServicerFilter_1524d1a3ec3.java)
	$WebRequestServicer_1524d1a3ec7.service($WebRequestServicer_1524d1a3ec7.java)
	$WebRequestServicer_1524d1a3ebd.service($WebRequestServicer_1524d1a3ebd.java)
	org.apache.tapestry.services.impl.WebRequestServicerPipelineBridge.service(WebRequestServicerPipelineBridge.java:56)
	$ServletRequestServicer_1524d1a3ea3.service($ServletRequestServicer_1524d1a3ea3.java)
	org.apache.tapestry.request.DecodedRequestInjector.service(DecodedRequestInjector.java:55)
	$ServletRequestServicerFilter_1524d1a3e9f.service($ServletRequestServicerFilter_1524d1a3e9f.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	org.apache.tapestry.multipart.MultipartDecoderFilter.service(MultipartDecoderFilter.java:52)
	$ServletRequestServicerFilter_1524d1a3e9d.service($ServletRequestServicerFilter_1524d1a3e9d.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	org.apache.tapestry.services.impl.SetupRequestEncoding.service(SetupRequestEncoding.java:53)
	$ServletRequestServicerFilter_1524d1a3ea1.service($ServletRequestServicerFilter_1524d1a3ea1.java)
	$ServletRequestServicer_1524d1a3ea5.service($ServletRequestServicer_1524d1a3ea5.java)
	$ServletRequestServicer_1524d1a3e97.service($ServletRequestServicer_1524d1a3e97.java)
	org.apache.tapestry.ApplicationServlet.doService(ApplicationServlet.java:123)
	com.rim.bes.bas.web.common.BASApplicationServlet.doService(BASApplicationServlet.java:162)
	org.apache.tapestry.ApplicationServlet.doGet(ApplicationServlet.java:79)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	com.rim.bes.bas.web.console.LoginDispatcher.processRequest(LoginDispatcher.java:146)
	com.rim.bes.bas.web.console.LoginDispatcher.doGet(LoginDispatcher.java:79)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	com.rim.bes.bas.web.common.CSRFProtectionFilter.doFilter(CSRFProtectionFilter.java:108)
	com.rim.bes.bas.web.common.ResponseHeadersFilter.doFilter(ResponseHeadersFilter.java:85)
	com.rim.bes.bas.web.common.filter.SystemStartupProgressFilter.doFilter(SystemStartupProgressFilter.java:187)
	com.rim.bes.bas.web.console.VSJSupportFilter.doFilter(VSJSupportFilter.java:228)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)



note The full stack trace of the root cause is available in the JBossWeb/2.0.0.GA_CP logs.


JBossWeb/2.0.0.GA_CP

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Senior system administrator
Commented:
Fixed it by enabling IPv6 on the network card
Joost KuinSenior system administrator

Author

Commented:
This error message in the BBAS-AS logfile was an indication that BAS could not resolve the domain controler:
(01/17 03:40:28:951):{http-[DOMAINNAME]%2F172.31.138.50-3443-6} [com.rim.bes.basplugin.activedirectory.LDAPSearch] [INFO] [ADAU-1001] {u=SystemUser, t=19167} LOGIN ERROR:  getActiveDirectoryRootDseInformation could not get rootDSE attributes for URL ldap://DCNAME:389 error=javax.naming.CommunicationException: [DCNAME]:389 [Root exception is java.net.UnknownHostException: [DCNAME]]

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