Advice - Small Businesses with Exchange Servers - Move to Hosted Exchange


I work with several small business which have their own Exchange servers (2007 and 2010) on prem.  Most of these companies have less than 20 users.  I'm looking for best practices in moving these companies to Office 365 or other Exchange hosting solutions.  Many of them are law firms or accounting firms.  Multi user calendars are very important.  In the early days of Exchange hosting, many just offered an OWA experience.  How is the full Outlook  experience?  Other than moving the mailboxes, changing the MX records, what are the other major hurdles?


Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Hosted Exchange (good suppliers) offer the full Outlook experience and ALL of my clients use hosted Exchange .

Correct, move the mailboxes and set up the connections and the Outlook client addresses .

From there speed and slow OST replication are the things people will notice but people adapt. No client wants to go back.
Matt DaviesSenior Support EngineerCommented:

My biggest plus when moving to Office365 is the storage available (generally 50gB) since customers can rarely run to a local exchange server with this sort of capacity.
Mal OsborneAlpha GeekCommented:
It can be a complex decision. A few things to consider, before moving:

1. Some clients, (particularly laws firms) have some problem with data being kept "in the cloud". This can be particularly relevant where the data is kept in an overseas jurisdiction; in some places there is privacy legislation to consider.

2. Some law firms sent a LOT of large, scanned documents around. Sending a copy of a 40Mb .PDF to a dozen recipients is fine on a Gb LAN, but will be problematic over a DSL link.
Your Guide to Achieving IT Business Success

The IT Service Excellence Tool Kit has best practices to keep your clients happy and business booming. Inside, you’ll find everything you need to increase client satisfaction and retention, become more competitive, and increase your overall success.

JohnBusiness Consultant (Owner)Commented:
If you move everything to a external (cloud) server, then yes, it is more complicated.

Pure Hosted Exchange is not complicated at all, but that does not involve moving documents as well.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
tedwillAuthor Commented:
JohnBusiness Consultant (Owner)Commented:
You are very welcome and I was happy to help.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.