I'm trying to console onto my ASA 5506 from my Surface running Windows 8.1 pro. The driver is installed, I get a COM port assigned when I plug in the other end of the cable but it gives me an "Unable to open serial port" error.
uninstalling and reinstalling the driver several times
restarting the machine
trying different usb cables
In my device managment window I do have an entry for "CiscoUsbConsoleWindowsDriver" and "Cisco Bus Enumerator" and "Cisco USB to Serial Adapter"
Here's where I think my issue is but I have no idea how to correct it: In Device Management under Ports (COM & LPT) I have an entry for "USB Serial Port (COM 6)" I think it should say "Cisco Serial".
Any help is appreciated