Link to home
Create AccountLog in
Avatar of Garry Shape
Garry ShapeFlag for United States of America

asked on

"fetch new data" greyed out in iPhone Exchange mail settings

The the Fetch New Data section in my iPhone is all greyed out.
Would "cached mode" for Exchange 2010 be the blame for this? Or would it be a local iphone setting?
ASKER CERTIFIED SOLUTION
Avatar of Matt Minor
Matt Minor
Flag of Canada image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of Garry Shape

ASKER

Ok thanks. Yeah I figured Cached mode wouldn't be affecting that...that's only for Outlook client, right? and is a user/computer GPO?
SOLUTION
Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Ok thnks and do you btw know if cached mode affects things like Outlook features such as adding senders as Junk or safe or blocked, in Outlook or OWA
SOLUTION
Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Ok well I check and Restrictions is set to off wondering what else I can check.
There's a MobileIron MDM thing I wonder if that's on there and is messing those settings
SOLUTION
Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Awesome man thanks so much. It looks like it was just a power issue on the phone, something about power saving mode.