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Garry Shape
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"fetch new data" greyed out in iPhone Exchange mail settings

The the Fetch New Data section in my iPhone is all greyed out.
Would "cached mode" for Exchange 2010 be the blame for this? Or would it be a local iphone setting?
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Garry Shape

8/22/2022 - Mon
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Matt Minor

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Garry Shape

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Ok thanks. Yeah I figured Cached mode wouldn't be affecting that...that's only for Outlook client, right? and is a user/computer GPO?
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Matt Minor

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Garry Shape

ASKER
Ok thnks and do you btw know if cached mode affects things like Outlook features such as adding senders as Junk or safe or blocked, in Outlook or OWA
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Matt Minor

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Garry Shape

ASKER
Ok well I check and Restrictions is set to off wondering what else I can check.
There's a MobileIron MDM thing I wonder if that's on there and is messing those settings
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Matt Minor

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Garry Shape

ASKER
Awesome man thanks so much. It looks like it was just a power issue on the phone, something about power saving mode.