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Garry ShapeFlag for United States of America

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"fetch new data" greyed out in iPhone Exchange mail settings

The the Fetch New Data section in my iPhone is all greyed out.
Would "cached mode" for Exchange 2010 be the blame for this? Or would it be a local iphone setting?
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Matt Minor
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Ok thanks. Yeah I figured Cached mode wouldn't be affecting that...that's only for Outlook client, right? and is a user/computer GPO?
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Ok thnks and do you btw know if cached mode affects things like Outlook features such as adding senders as Junk or safe or blocked, in Outlook or OWA
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Ok well I check and Restrictions is set to off wondering what else I can check.
There's a MobileIron MDM thing I wonder if that's on there and is messing those settings
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Awesome man thanks so much. It looks like it was just a power issue on the phone, something about power saving mode.