asked on
From home I can get to https://mybell.bell.ca however from work I get misformatted screen view
Hello,
I am using a proxy so moved to the DMZ and got the same issue so got a static IP from our ISP and put that on a laptop directly on a switch behind the router and get the same thing. This should have me direct on internet without proxy and firewall, but still formatting is wrong (See attached),
Thus I am down to something in the internet router?
ISP?
What can I do to help determine the cause?
Capture.JPG
I am using a proxy so moved to the DMZ and got the same issue so got a static IP from our ISP and put that on a laptop directly on a switch behind the router and get the same thing. This should have me direct on internet without proxy and firewall, but still formatting is wrong (See attached),
Thus I am down to something in the internet router?
ISP?
What can I do to help determine the cause?
Capture.JPG
Internet ProtocolsNetworkingWeb Servers
Last Comment
operationsIT
what happens if you refresh the page?
The issue is that Bell may not be allowing access to this site from non Bell IP addresses. I cannot access this page from my Rogers ISP connection either but I can access the site when using my Bell mobility mobile phone, hence why you are able to access it from home.
I get the signin page from here. However, CSS and JavaScript are coming from at least 4 other web sites / domains and it does not appear that they are loading in your image.
ASKER
@nappy_d - My cell is not bell nor is my home or office computer, but I am curious what you see from your Rogers ISP? Any idea why as my home (non-bell) can access it.
@Dave - are you in Bell area? Would there be any reason as I have the same computer home with me now and it loads so I know it's not my browser. Would an ISP block such a thing?
@Dave - are you in Bell area? Would there be any reason as I have the same computer home with me now and it loads so I know it's not my browser. Would an ISP block such a thing?
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
If I am using the same laptop to test at my home v.s. the office though.
Also to do another test we just took a new laptop out of the box fresh Windows with no virus scan, no domain, etc and just created a login and put it on the DMZ switch with the internet router and it loads funny there too and that is where I'm baffled as why wouldn't that load?
Also to do another test we just took a new laptop out of the box fresh Windows with no virus scan, no domain, etc and just created a login and put it on the DMZ switch with the internet router and it loads funny there too and that is where I'm baffled as why wouldn't that load?
Something is doing filtering and you haven't found it yet. We've had questions like this before. Sometimes it's a filtering appliance that the users don't even know is there.
ASKER
Level3 is my provider or Time Warner. It wouldn't be coming from them?
Is there a trace or anything to see what is blocking as all I can see is that the site is loading just not correctly.
Is there a trace or anything to see what is blocking as all I can see is that the site is loading just not correctly.
you could try the developer tools (shift f12) or another browser and see if it is browser specific and you can compare the developer tools from each browser.
I use WinMTR which is 'tracert' with a GUI to check. http://winmtr.net/
ASKER
I will test that thanks!
ASKER
Ok looks like we are not getting to prdbellweb for some reason
ASKER
That helped me get farther. Not quite there yet, but at least identifying where the issue is now.