OK, what now?

jkr
jkr used Ask the Experts™
on
That's what I see when I open C
Tried that on several (actually four computers). What would you suggest how I should proceed?

Customer Service apparently became obsolete, so what other place is there to post a question like this?

And yes, I am gonna pick five TAs if you want me to... from the ones you suggested ánd I had no infliuence on. Happy moving for this Q.
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Top Expert 2013

Commented:
yaya -  it's been like this for days
my solution for viewing questioons is scrolling slowly down - above  the window it will show one Q
Most Valuable Expert 2013
Commented:
"Customer Service apparently became obsolete, so what other place is there to post a question like this?"

http://www.experts-exchange.com/groups/Site-Support.html

While there maybe you could mention how easy it is to find ....?
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Top Expert 2013
Commented:
Masq - i start my work here :  http://www.experts-exchange.com/editTopics.jsp
i can't find that support anywhere; even while i know it exists
Most Valuable Expert 2013
Commented:
Exactly -IMO Members still need a forum to post support requests that is watched by TPTB.

<RANT>

Previously CS was a Topic Area so question threads that were really CS enquiries could be reallocated to the CS Area.  Because the structures of the Question Threads and the Group Threads are different that can no longer be done so the Question Thread needs to be closed and a new Group Discussion Thread opened.

As you describe, even now finding the CS Group is far from easy even if you've been here a while and think you know your way around the site.  Imagine how our newer members must feel!

</RANT>
Top Expert 2013
Commented:
i know that "probably" i could find it by starting from the home page, and searching
but why is all this necessary?

long live the OLD menu style ( see what happened with the start menu on W8 and later)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I do not start in Topics and generally I can find what I want.

However: (a) there is no reason why you should work line I do and (b) you can go to Feedback and the very bottom here and file a bug. I think one has already been filed.
Sina MaySenior Product Master of Disaster
Commented:
Hi guys,

We've filed an issue for this bug and will get it fixed asap. I'll let you know when I have an update.
jkr
Top Expert 2012

Author

Commented:
OK, I think I need to apologise in multiple ways - first of all, for this Q being a result of frustration after trying to find a way out of it. Seconds, for not coming back earlier (though I never thougt I wouldn't be ale to when posting it) and third for not giving more information (which is related to #1)

Anyway, I'd like to thank the team that the issue seems to be resolved!
It is not resolved.
On my Win8.1 64 machine, Firefox, I still have it. Who needs I can provide screenshots and more info about the system.
But I do not complain too much as I have access to other computers with different OS and different browsers.
jkr
Top Expert 2012

Author

Commented:
Hmm, for me it fortunately was, ranging from FF 43 to 44 and W7 to W10, both 32 and 64 bit...
Hi jkr,

Where have you been this year?
Did you hear about the shake-up here at EE?

Regards,
Paul

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