outlook permission problem

master_6ez
master_6ez used Ask the Experts™
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I have a user that needs to access two people mailboxes in outlook 2007 in the left hand panel . the user have been given editor delegate permissions from both of the other users. the user has also been given publishing editor rights,  by the other two users by, clicking on the mailbox and given the permissions but the user still cannot see there full mail box any reason for this ? I even done individual folders but still the user cannot see them in outlook in the left hand panel.(I have added this via account setting in outlook and shut down and reopened outlook) still not showing full mailbox  I even used the folder list option in the left with no luck ?
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I assume you're using Exchnage in your environment, have you tried granting access via the Exchange management console?
Active Directory/Exchange Engineer
Top Expert 2015
Commented:
I would remove the permissions you tried to set up from the client side and use Exchange Management Shell for 2007 to set the rights to the mailbox.  

Add-MailboxPermission  

ref link: http://exchangepedia.com/2007/06/how-to-grant-full-mailbox-access-permission.html

Author

Commented:
I don't have access to exchange in our company but I might have to use that option asking for aceas . but was wondering if there's something wrong on the client side of things and if it could not be sorted out on the client rather than exchange
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I would always do it on the Exchange side of things as that's a cleaner and easier way of managing permissions especially to something as data sensitive as user mailboxes.

Author

Commented:
can individual folders be given full permission rather that the whole mailbox ?

Author

Commented:
this has been done but some folders that I gave permission does not sure which tells me there is some issue on the client side of things
Akhilesh KatkarTechnical Support Engineer / Technical Analyst

Commented:
if you do not have access to Exchange server and want to access some one's folders to act as a an owner, you will need to get "Owner" permissions on the same and not Editor.

Ask userB to provide userA owner permissions on the folder  which needs to be shared.

For userA, ask user to create a new Outlook profile and from Account Settings,
add the shared Folder, shared by userB.

Since userA is granted with Owner permissions, he can perform activities as like userB on that particular folder.

Author

Commented:
good responses

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