How to increase the length of call handler greeting recording

Leah Whitney
Leah Whitney used Ask the Experts™
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I have a user that needs to record a greeting but is getting cut off before she can finish it. How do I increase the recording size for a call handler in Cisco Unity 9.0.
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It may be determined by the user's class of service. Change their greeting max time under Class of Service -> Class of Service, and test it out that way.

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