troubleshooting Question

WSUS Error 8024400D

Avatar of jkemp761
jkemp761 asked on
Windows Server 2008Microsoft Server OSMicrosoft ApplicationsMicrosoft Server AppsWSUS
38 Comments1 Solution8233 ViewsLast Modified:
Good Afternoon,

I have 20 Servers so far that wont register with their WSUS Server (WSUS Standalone Config)

I have read several MS Technet articles and have tried various recommendations including:
----------------------------------------
1. Rename the Windows Update related temporary folder:
net stop wuauserv
ren %windir%\SoftwareDistribution %windir%\SoftwareDistribution.old
net start wuauserv

2. Download and install the latest WUAgent
3. Rename the catroot2 folder:
net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc
-------------------------------------------

Removed The Client ID Reg Entries from the registry and Reset Authorization and Tried to Detect.  No Go...

I can download the CAB Files if I copy and paste the URL's into the Browser on the servers that have the issue.  

Genuinely Stumped here..

Here is the last Entry from the log:
2016-01-26      14:12:25:413      5780      171c      PT        Server URL = http://<servernamehere>:8530/SimpleAuthWebService/SimpleAuth.asmx
2016-01-26      14:12:25:959      5780      171c      PT      WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2016-01-26      14:12:25:959      5780      171c      PT      WARNING: PTError: 0x80244016
2016-01-26      14:12:25:959      5780      171c      PT      WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2016-01-26      14:12:25:975      5780      171c      PT      WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2016-01-26      14:12:25:975      5780      171c      PT      WARNING: SOAP Fault: 0x00012c
2016-01-26      14:12:25:975      5780      171c      PT      WARNING:     faultstring:Fault occurred
2016-01-26      14:12:25:975      5780      171c      PT      WARNING:     ErrorCode:RegistrationRequired(3)
2016-01-26      14:12:25:975      5780      171c      PT      WARNING:     Message:need to call RegisterComputer.
2016-01-26      14:12:25:975      5780      171c      PT      WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2016-01-26      14:12:25:975      5780      171c      PT      WARNING:     ID:1ecf01f0-3363-4295-b771-0443dcba9945
2016-01-26      14:12:26:006      5780      171c      PT      Initializing simple targeting cookie, clientId = d01c3b44-a284-44eb-9d57-d35c0dd312cc, target group = , DNS name = vlt586nus.svc.livevault.com
2016-01-26      14:12:26:006      5780      171c      PT        Server URL = http://<servernamehere>:8530/SimpleAuthWebService/SimpleAuth.asmx
2016-01-26      14:12:26:256      5780      171c      PT      WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2016-01-26      14:12:26:256      5780      171c      PT      WARNING: PTError: 0x80244016
2016-01-26      14:12:26:256      5780      171c      PT      WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2016-01-26      14:12:26:271      5780      171c      PT      WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2016-01-26      14:12:26:271      5780      171c      PT      WARNING: SOAP Fault: 0x00012c
2016-01-26      14:12:26:271      5780      171c      PT      WARNING:     faultstring:Fault occurred
2016-01-26      14:12:26:271      5780      171c      PT      WARNING:     ErrorCode:RegistrationRequired(3)
2016-01-26      14:12:26:271      5780      171c      PT      WARNING:     Message:need to call RegisterComputer.
2016-01-26      14:12:26:271      5780      171c      PT      WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2016-01-26      14:12:26:271      5780      171c      PT      WARNING:     ID:fc176fb1-0fa5-493d-ad90-6043e646ac26
2016-01-26      14:12:26:302      5780      171c      PT      Initializing simple targeting cookie, clientId = d01c3b44-a284-44eb-9d57-d35c0dd312cc, target group = , DNS name = vlt586nus.svc.livevault.com
2016-01-26      14:12:26:302      5780      171c      PT        Server URL = http://<servernamehere>:8530/SimpleAuthWebService/SimpleAuth.asmx
2016-01-26      14:12:26:552      5780      171c      PT      WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2016-01-26      14:12:26:552      5780      171c      PT      WARNING: PTError: 0x80244016
2016-01-26      14:12:26:552      5780      171c      PT      WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2016-01-26      14:12:26:568      5780      171c      PT      WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2016-01-26      14:12:26:568      5780      171c      PT      WARNING: SOAP Fault: 0x00012c
2016-01-26      14:12:26:568      5780      171c      PT      WARNING:     faultstring:Fault occurred
2016-01-26      14:12:26:568      5780      171c      PT      WARNING:     ErrorCode:RegistrationRequired(3)
2016-01-26      14:12:26:568      5780      171c      PT      WARNING:     Message:need to call RegisterComputer.
2016-01-26      14:12:26:568      5780      171c      PT      WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2016-01-26      14:12:26:568      5780      171c      PT      WARNING:     ID:34022b3a-5f0f-48d8-a050-54836ae2eaeb
2016-01-26      14:12:26:599      5780      171c      PT      Initializing simple targeting cookie, clientId = d01c3b44-a284-44eb-9d57-d35c0dd312cc, target group = , DNS name = vlt586nus.svc.livevault.com
2016-01-26      14:12:26:599      5780      171c      PT        Server URL = http://<servernamehere>:8530/SimpleAuthWebService/SimpleAuth.asmx
2016-01-26      14:12:26:849      5780      171c      PT      WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2016-01-26      14:12:26:849      5780      171c      PT      WARNING: PTError: 0x80244016
2016-01-26      14:12:26:849      5780      171c      PT      WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2016-01-26      14:12:26:864      5780      171c      PT      WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2016-01-26      14:12:26:864      5780      171c      PT      WARNING: SOAP Fault: 0x00012c
2016-01-26      14:12:26:864      5780      171c      PT      WARNING:     faultstring:Fault occurred
2016-01-26      14:12:26:864      5780      171c      PT      WARNING:     ErrorCode:RegistrationRequired(3)
2016-01-26      14:12:26:864      5780      171c      PT      WARNING:     Message:need to call RegisterComputer.
2016-01-26      14:12:26:864      5780      171c      PT      WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2016-01-26      14:12:26:864      5780      171c      PT      WARNING:     ID:8257477b-f036-4988-b24f-9336f019e5c4
2016-01-26      14:12:26:864      5780      171c      PT      WARNING: PTError: 0x8024400d
2016-01-26      14:12:26:864      5780      171c      PT      WARNING: SyncUpdates_WithRecovery failed.: 0x8024400d
2016-01-26      14:12:26:864      5780      171c      PT      WARNING: Sync of Updates: 0x8024400d
2016-01-26      14:12:26:864      5780      171c      PT      WARNING: SyncServerUpdatesInternal failed: 0x8024400d
2016-01-26      14:12:26:864      5780      171c      Agent        * WARNING: Failed to synchronize, error = 0x8024400D
2016-01-26      14:12:26:864      5780      171c      Agent        * WARNING: Exit code = 0x8024400D
2016-01-26      14:12:26:864      5780      171c      Agent      *********
2016-01-26      14:12:26:864      5780      171c      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2016-01-26      14:12:26:864      5780      171c      Agent      *************
2016-01-26      14:12:26:864      5780      171c      Agent      WARNING: WU client failed Searching for update with error 0x8024400d
2016-01-26      14:12:26:864      5780      de0      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {6A65E0BC-4D8F-40CA-A410-14BB2E6FFF11}]
2016-01-26      14:12:26:864      5780      de0      AU        # WARNING: Search callback failed, result = 0x8024400D
2016-01-26      14:12:26:864      5780      de0      AU        # WARNING: Failed to find updates with error code 8024400D
2016-01-26      14:12:26:864      5780      de0      AU      #########
2016-01-26      14:12:26:864      5780      de0      AU      ##  END  ##  AU: Search for updates [CallId = {6A65E0BC-4D8F-40CA-A410-14BB2E6FFF11}]
2016-01-26      14:12:26:864      5780      de0      AU      #############
2016-01-26      14:12:26:864      5780      de0      AU      Successfully wrote event for AU health state:0
2016-01-26      14:12:26:864      5780      de0      AU      AU setting next detection timeout to 2016-01-27 00:12:26
2016-01-26      14:12:26:864      5780      de0      AU      Successfully wrote event for AU health state:0
2016-01-26      14:12:26:864      5780      de0      AU      Successfully wrote event for AU health state:0
2016-01-26      14:12:31:873      5780      171c      Report      REPORT EVENT: {8AF03217-EA79-4260-9B79-3945D393E99A}      2016-01-26 14:12:26:864-0500      1      148      101      {00000000-0000-0000-0000-000000000000}      0      8024400d      AutomaticUpdates      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x8024400d.
2016-01-26      14:12:31:889      5780      171c      Report      CWERReporter::HandleEvents - WER report upload completed with status 0x8
2016-01-26      14:12:31:889      5780      171c      Report      WER Report sent: 7.6.7601.18847 0x8024400d(0) 0000000-0000-0000-0000-000000000000 Scan 0 1 AutomaticUpdates {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
2016-01-26      14:15:24:523      5780      171c      PT      WARNING: RegisterComputer failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2016-01-26      14:15:24:523      5780      171c      PT      WARNING: PTError: 0x80244016
2016-01-26      14:15:24:523      5780      171c      PT      WARNING: ClientWebService->RegisterComputer failed, hr=0x80244016, Not Fatal
2016-01-26      14:15:24:523      5780      171c      Report      Uploading 2 events using cached cookie, reporting URL = http://<servernamehere>:8530/ReportingWebService/ReportingWebService.asmx
2016-01-26      14:15:24:741      5780      171c      Report      WARNING: Failed to upload events to the server with hr = c00ce556.
2016-01-26      14:15:24:741      5780      171c      PT      WARNING: ReportEventBatch failure, error = 0x80244016, soap client error = 10, soap error code = 0, HTTP status code = 400
2016-01-26      14:15:24:741      5780      171c      Report      WARNING: Reporter failed to upload events with hr = 80244016.
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jkemp761

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