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Newly Added Alias in exchange 2007 users mail addresses rejects incoming mail.

Senders get failed delivery notification right away.
Reason: Remote SMTP server has rejected address
diagnostic code: smtp;550 5.7.1 unable to deliver to .....

Existing alias' work fine. only adding new are an issue.

Thank you
Wayne

SOLUTION

Peter Hutchison

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wlasner

ASKER

Not sure what you are referring to by new domain. my email is waynel@ablehealthcare.com. In exchange management, I added and alias of ableweb@ablehealthcare.com to my smtp addresses to any mail sent to that alias would come to my real email account. I have several others that work fine internally and externally. The one I just added works internally but senders from the outside get rejection errors above.

Wayne

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Pradeep Kini

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wlasner

ASKER

1. no
2. yes SW ESA 3300, no alias needed to be created
3.not sure there is one

we are on exchange server 2007 not 2010

cannot find smtp virtual server tab or the integrated security options.

wlasner

ASKER

Thank you for attempting to help with this issue. We have decided to upgrade our server to 2013 anticipating resolution tho this and other issues.

wlasner

ASKER

Good information but no resolution at this time
thanks for the effort.....