We help IT Professionals succeed at work.
Get Started

Outlook 2016: How do I set the default inbox to Imap Gmail?

rosest
rosest asked
on
400 Views
Last Modified: 2016-01-28
I have just rebuilt my system with a clean install of Windows 10 and Office 365 (2016). I have several email accounts defined in Outlook, including Gmail (Imap), MSN, Outlook.com and a roadrunner account. Before I did the reinstall, mail would open to my Gmail (Imap) inbox. Now it opens to the Outlook.com inbox.

I believe the determining factor for which inbox is the default is determined by which account is the default in the data tab of Outlook's Account Settings. When I try to set the default to Gmail, it says you cannot set the default to a non-standard OST or PST file. Yet, the Gmail data file seems to be an OST file (....\Outlook\[my-email-name]@gmail.com.ost).

My previous system (before the clean install) started with Windows 7, then was upgraded to Windows 8.1 then upgraded to Windows 10, and Office 2010 was upgraded to Office 2013 then upgraded to Office 2016. Is it possible that the earlier versions allowed this and it carried forward but is now not possible, or have I missed something trying to set it up?

Thanks very much.

Stan
Comment
Watch Question
This problem has been solved!
Unlock 1 Answer and 2 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant

An Experts Exchange subscription includes unlimited access to online courses.

Get Started
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE