troubleshooting Question

Internet access not working after making a vpn connection on windows 8.1

Avatar of JAtkins3
JAtkins3Flag for United States of America asked on
VPNWindows 8
7 Comments2 Solutions169 ViewsLast Modified:
using net extender(VPN Client) and connecting to the VPN. After I connect I am able to access the remote site.

 If I need to look something up and try to use any browser I am NOT able to go to any web sites including my google mail.
I have to disconnect VPN go look up what I need to do and then reconnect to VPN and ......

I have a windows 8.1 laptop
I believe the VPN is setup on a Sonicwall

what settings do i need to adjust in-order to use my browsers while connected to a vpn

Thank you in advance.
ASKER CERTIFIED SOLUTION
John SmithDirector of Privacy and Security Architecture

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 2 Answers and 7 Comments.
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>

Mike

Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 2 Answers and 7 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004