normanwillis
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Surface Book Keyboard Latency
I am test driving this new Surface Book. It is a great machine, but the keyboard can be laggy on repeat strokes (backspace, delete, etc.). I disabled hardware acceleration in Office Desktop, but the issue persists. I don't have this on my old Dell Inspiron 1749, and it is a 1st Gen Core i5 (W10x64, same exact config, except Dell-vs.-MS), so I'm not sure what is causing this issue.
ASKER
Hi. Sorry for the delay. I was traveling. Perhaps I should have said "Latency"? Or "rubber band effect"? Yes to all drivers and updates. CPU 2-6% when holding down "h" key. The problem seems to be most acutely felt in Word 2013, with local files. The file sizes are large (543 pages), but my 1st generation Core i5 does not have this issue, with the same identical software. But for some reason this sixth generation Core i7 has this "latency" thing, like you type and there is a latency. Should not be ANY latency. I went into Word and disabled some animation thing, and it helped, but that was not all of it. So I am thinking it should not be the hardware--it should be some software setting (maybe?)?
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ASKER
I also am not ruling out hardware, but I am assuming software, because we undid the "animation" feature in Word 2013, and it resolved half of the problem. I suppose I need to go check out the MS website, and if that does not help, then come back here.
Sounds good, thanks for the update and the points.
By laggy do you mean there is a delay when holding the key down or when you are pressing the key rapidly it is not keeping up?
It is possible that something is consuming the CPU or it could be faulty hardware. If you open up task manager to monitor CPU usage, is it high during repeated keystrokes? Does the onscreen keyboard also have this trouble?
Is the surface book fully up to date with the latest Windows 10 build and updates? Is the keyboard laggy only in Microsoft office or any app such as notepad or wordpad or even command prompt?