troubleshooting Question

Where do I enable IMAP for my iCloud account?

Avatar of Reinhard Rensburg
Reinhard RensburgFlag for South Africa asked on
iOSiPadEmail ProtocolsOutlook
5 Comments1 Solution2589 ViewsLast Modified:
Hi,

When I first setup and logged into my iCloud account on my iPad it came up with a message for a few seconds and mentioned something about that I had to "click here" to enable IMAP for my iCloud account so that other apps (Outlook etc.) would be allowed to pull down e-mail from my iCloud account via IMAP. This message went away (cannot exactly remember if I took too long to click on it or clicked on something else) but I cannot find this setting again (even wiped my iPad, logged into iCloud again, switched off and on iCloud e-mail with no luck).

When I try and login to my iCloud account from my Android phone and Outlook it rejects my login details in both instances. I am 100% sure that I am using the correct username and password as I've followed about 15 different guidelines from Google results but it just keeps on rejecting my login details (this seems to be "imap.mail.me.com" coming back with a message that my login info. is incorrect).

So my guess is that it's got something to do with the fact that IMAP is not enabled for my iCloud account (same is how one would first have to enable POP3 or IMAP on your Google Account before it would allow apps to pop the mail for your GMAIL Account).

Any one knows where one would go to enable IMAP for the iCloud account or if there's another trick with this....?

Thanks a lot.

Reinhard
ASKER CERTIFIED SOLUTION
Eoin OSullivan
Consultant

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