safesearch

Dennis Miller
Dennis Miller used Ask the Experts™
on
I have a user who somehow picked up SafeSearch and I cannot get rid of it. I have gone to control panel, downloads and have even run Malwarebytes which found it and says it cleaned it but it came back? How can I get this off?
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Technical Designer
Commented:
Hi MillerDog,

I would advise you to run OTL and provide me the logs in your next post.

Download:
http://www.bleepingcomputer.com/download/otl/

 Usage Instructions:

    Download OTL from the link above and save it to your desktop.
    Double-click on the OTL button and you will be presented with settings screen. (in case of Windows 7/8/8.1 right click and choose "Run As Administrator"
    Select any options you wish to scan with, and click on the Run Scan button.
    When OTL has finished gathering information it will display a notepad showing the contents of the OTL.txt log file.  The program will also have created a file called Extras.txt on your desktop that contains further information.

Thanks,
Sudeep

Author

Commented:
Great site. They not only tell you how to fix it but what it is. Thanks again.

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