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PeterHalaFlag for United Kingdom of Great Britain and Northern Ireland

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inconsistent results with email froma workflow


I’m a newbie teaching myself SharePoint skills and I have run into one of those irritating problems where everything appears to be correct and yet it does not work.

I’m developing a simple form that will tell people when a parcel is waiting for them in a mail room. I am doing this on a site hosted on sharepoint.com

Using Designer 2013 I created a list containing all the relevant data including a field which holds the recipients email address. I then added a workflow to send an email to the aforementioned email address when a new record is added to my list. I had to chase around for a while before realising it will only work if I specify that I am using an SP2010 workflow, however once I corrected this mistake it worked.

The next day I tried the same method again but it does not work. The workflow reports that it has Completed but no message arrives in my test mailbox. The original list & workflow still work – they send an email message to the target address I use to test both lists.
I’ve checked the things multiple things in Designer but I can’t see what is different about them. What am I missing?

Thanks in advance!

Microsoft SharePointMicrosoft ApplicationsMicrosoft Server AppsWindows Server 2008SBS

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Ramkisan Jagtap
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Ramkisan Jagtap
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If workflow is working for one list,  it should work for other as well. There might be something wrong in your steps.

Please try to write each of your step in the history and check where it is failing.
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Good Though. :)
Windows Server 2008
Windows Server 2008

Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.

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