Need help with BES server

Navishkar Sadheo
Navishkar Sadheo used Ask the Experts™
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Dear Experts

Please can someone assist me with the following issue. I am getting these errors in the event log of my BES server.

MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)

There are like thousands of them.

Also I cannot get to my BlackBerry Administration Service webpage. it just tells me that the page cannot be displayed.

Appreciate any help.

Backend is Exchange 2010 SP3
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IT Architect
Distinguished Expert 2017
Commented:
From error, it says you BES service account doesn't exist or not configured. If you know BES service account, check if anything modified recently, like permission or password or it is disabled or expired. Read this:

http://support.blackberry.com/kb/articleDetail?ArticleNumber=000014186

If still issue, then create new service account for BES and configure your BES server.

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Commented:
Thank Amit

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