Exchange 2003 to Exchange 2010 Migration

Hi Experts,

We are moving from Exchange 2003 to Exchange 2010 and have a ISA 2006 as a firewall. Autodiscover and Activesync tests are working from outside. When I try to add a new profile to connect using Outlook 2010 I get error - Cannot open your default email folder. I am able to login to OWA without any issues. Same thing with the Android/iPhones I am able to setup the account using autodiscover but then get error - "Cannot get mail. Connection to server failed"

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Manikandan NarayanswamySecurity Specialist & IBM Security GuardiumCommented:

 Go to the exchange connectivity test site and run the test for activesync against that mailbox and see if that gives us any more clues


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Manikandan NarayanswamySecurity Specialist & IBM Security GuardiumCommented:

You can also try enabling inherited permission security on Active-Directory for the users for which you're receiving the error

Sudeep SharmaTechnical DesignerCommented:
Does the User you have created has mailbox on Exchange 2003 or Exchange 2010?

abhijitm00Author Commented:
Thanks for the responses gentlemen, it was a end user issue
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.