asked on

Cisco AIR-AP18521-A-K9 cannot connect to DHCP address, can ping

We have a WAP we are trying to do the initial config and cannot access, via a browser, the DHCP assigned address for the unit.

We can ping the address, but the browser does not get a connection.

Any ideas on what may be wrong, what perhaps is the corrrect method to connect?

akahan

Just for fun, try a different browser. Firefox may work where Internet Explorer, for example, doesn't.

Craig Beck

Are you trying http or HTTPS?

Is the part code you provided correct? It sounds like you have a lightweight AP which requires a controller and has no GUI.

Matt Minor

If HTTPS is enabled on the AP, you would need to access the unit specifying HTTPS as the protocol in the browser.

Ex: https://192.168.10.1

Gerry Poe

ASKER

Tried with and without https; cannot connect even to the IP shown on DHCP from the server, I can ping the IP but cannot access via browser as I would expect.

Craig Beck

So yes I think you have a lightweight AP rather than an autonomous one.

Can you connect to the console via serial and post the output from while the AP is booting?

Gerry Poe

ASKER

Tried three browsers, IE, Chrome and Firefox.

Model: Cisco Air-1852I-A-K9

akahan

Craig's right, that one doesn't have a browser interface.

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Craig Beck

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Gerry Poe

ASKER

I don't find a bundled all in one for the unit. There seems to be controller-WAP combos, but not an all in one. Any idea on part numbers?

Craig Beck

The mobility express has a letter 'C' on the end.

Gerry Poe

ASKER

SO:

Cisco Air-1852I-C-K9 ?

Gerry Poe

ASKER

Thanks... Models 1700, 2700, 3700 all have autonomous..

http://www.cisco.com/c/en/us/products/wireless/buyers-guide.html#indoorac

Craig Beck

No, at the end, so...

AIR-1852I-A-K9C

Check the datasheet...

http://www.cisco.com/c/en/us/products/collateral/wireless/aironet-1850-series-access-points/datasheet-c78-734256.pdf

Gerry Poe

ASKER

The issue is closed, thank you all for your help.

Craig Beck

Gerry, you should choose one comment as the answer and award points and a grade accordingly.

Thanks.

3je11L9F

HI Team,

I am still having the same issue AIR-AP1852I-A-K9 and two additional Cisco 1852i series Access Point.
I am getting ping , but can't access to browser GUI . please help !
Management Port configured with network usable IP .
Gateway is Usable IP's, .1

Craig Beck

Do the APs have Autonomous code on them?

Gerry Poe

ASKER

They do not. The client moved to Fortinet Router controlled WIFI units and the use of Cisco is not an option for them.

Craig Beck

So I'm puzzled. If they dont have Cisco APs why reopen this Cisco AP question with your comment relating to 1850 series APs?

Gerry Poe

ASKER

i didn't reopen it. someone else did, i thought this was still response to a closed case..

Craig Beck

Ah roger that, Gerry. My apologies :-)

akahan

3je11, you need to start a new thread and provide far more detail about your issue.