Exchange 2010 Sp3

timgreen7077
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I have 4 exchange 2010 SP3 RU mailbox servers. I continue to fail getting them updated to SP3 RU11. the question is do I have to install all the previous Rollups before I can Rollup to RU11 from RU7. that is the only thing I can think of now at this point. I don't recall.having to do that in the past but I wanted to a least check. UAC is disabled, all virus scanning software is also disabled. it does have some type of netbackup software that the storage team uses and I'm not sure if that is the issue but I stopped those services with no success. the OS is windows server 2012 DATACENTER. any suggestions would be great.
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You can upgrade RU 11 directly. Please provide us the failed error message occur during the installation.
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
There is no error, it starts the process of stopping the services and then it starts rolling back and says not changes were performed to the system. It nevers goes pass stopping services before it instantly starts the roll back. See attached Exchange Setup logs.
ServiceControl.log
ServiceStartupMode.xml
ServiceState.xml
Numerous hits say to turn UAC back on and to install it from an elevated command prompt: http://www.msdigest.net/2014/03/setup-wizard-for-exchange-update-rollup-ended-prematurely/
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Also it could be waiting for reboot from another update.   As Mr. McCarn said try UAC on and from elevated but after that reboot system properly and try update again.
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
I have rebooted multiple times, and tried again. I have attempted to install with UAC on from and elevated account and that failed also.  I found the following link and i will try this and see what happens and I will update.

https://support.microsoft.com/en-us/kb/2784788#/en-us/kb/2784788
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
I have attempted the fix on the link but still no luck. See the attached rollup log, maybe there is something there that one of you have seen before that may help.
rollup.txt
Yes; about 95% of the way down your log is CAQuietExec:  Error 0x80070001

According to this, its a machine or user policy which needs to be set to "not configured":
https://support.microsoft.com/en-us/kb/981474
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
Davis I will try this and update.
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
Those polices were set to unrestricted but I have made the changes on the GPO, and verified that those userpolicy and machinepolicy are now undefined. I still get the exact same result. I forced the gpupdate and the applied the new undefined policy. I didn't reboot the server though, but I still get the same issue when trying to update. See new log.
rollup3.log
Is this a server that's a member of a database availability group (DAG)?
If it is:
https://technet.microsoft.com/en-gb/library/ee861125(v=exchg.141).aspx
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
Yes it is a member of the DAG, but the DAG maintenance script doesn't even run, it gives an error. Anytime I update, I manually move the active DB copy to a different DAG member. They had a contractor working on Exchange before I came aboard and he also installed Windows Server 2012 DataCenter on the Exchange Servers along with WMF 4.0, so I have also removed WMF 4.0 from the servers, but the DAG maintenance script has never worked.
Are you a member of the domain admin's group?
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
Yes I am a member of that group.
"but the DAG maintenance script doesn't even run, it gives an error"  What, EXACTLY, is the error?
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
Not sure, I haven't run it in about 3 weeks. I would have to try that again later but that script definitely fails.
Then we're stuck until you have that error.
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
This is the error from DAG maintenance script:

At C:\Program Files\Microsoft\Exchange Server\V14\Scripts\DagCommonLibrary.ps1:494 char:6
+         return $moveSuccessful
+         ~~~~~~~~~~~~~~~~~~~~~~
Control cannot leave a finally block.
At C:\Program Files\Microsoft\Exchange Server\V14\Scripts\DagCommonLibrary.ps1:926 char:5
+                 return $success
+                 ~~~~~~~~~~~~~~~
Control cannot leave a finally block.
    + CategoryInfo          : ParserError: (:) [], ParseException
    + FullyQualifiedErrorId : ControlLeavingFinally

Test-RsatClusteringInstalled : The term 'Test-RsatClusteringInstalled' is not recognized as the name of a cmdlet,
function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that th
path is correct and try again.
At C:\Program Files\Microsoft\Exchange Server\V14\Scripts\StartDagServerMaintenance.ps1:78 char:2
+     Test-RsatClusteringInstalled
+     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (Test-RsatClusteringInstalled:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException

log-verbose : The term 'log-verbose' is not recognized as the name of a cmdlet, function, script file, or operable
program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Program Files\Microsoft\Exchange Server\V14\Scripts\StartDagServerMaintenance.ps1:232 char:4
+             log-verbose ($StartDagServerMaintenance_LocalizedStrings.res_0015 )
+             ~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (log-verbose:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException

log-verbose : The term 'log-verbose' is not recognized as the name of a cmdlet, function, script file, or operable
program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Program Files\Microsoft\Exchange Server\V14\Scripts\StartDagServerMaintenance.ps1:97 char:3
+         log-verbose ($StartDagServerMaintenance_LocalizedStrings.res_0008 -f $shortSer ...
+         ~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (log-verbose:String) [], CommandNotFoundException
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
We are running PS version 3.0 on window server 2012 but I don't show that the KB is installed.
PS 3.0 breaks the scripts for the Exchange rollups.  Its in that thread I posted.
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
I agree but that shouldn't have anything to do with the RU 11 installing. This installed successfully on the CAS/Hub servers, and they also have PS 3.0
https://social.technet.microsoft.com/Forums/exchange/en-US/acc712fd-c4ee-4b56-be55-618990eec9a9/dag-maintenance-scripts-do-not-work-anymore-after-sp2-ur5-upgrade?forum=exchange2010
Sudeep SharmaTechnical Designer

Commented:
Latest roll up is RU12, did you tried that?

KB:
http://support.microsoft.com/kb/3096066

Download:
https://www.microsoft.com/en-us/download/details.aspx?id=50359

Sudeep
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
Please disregard this ticket. I will be contacting Microsoft about this issue.
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
I've requested that this question be deleted for the following reason:

Please disregard this ticket. I will be contacting Microsoft about this issue.
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
This has now been completed. The issue was snap manager was installed and once we uninstalled it from the mailbox servers, all updates were successful.
Exchange Engineer
Distinguished Expert 2018
Commented:
This has now been completed. The issue was snap manager was installed and once we uninstalled it from the mailbox servers, all updates were successful.
timgreen7077Exchange Engineer
Distinguished Expert 2018

Author

Commented:
This has now been completed. The issue was snap manager was installed and once we uninstalled it from the mailbox servers, all updates were successful.

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