troubleshooting Question

Double Click processes credit card 2X on webpage (ASP, JavaScript)

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GenesisTech asked on
14 Comments2 Solutions62 ViewsLast Modified:
Has anybody ever seen this and do you have any ideas for a fix.

When you click "Pay for Order" on my website, I have JavaScript that pops an Alert saying to not click twice and to wait for processing to complete. I have situations in which people are getting charged twice within 1 second of each transaction.

#1) This only happens about 1 time out of 3,500 orders (maybe twice)
#2) I am thinking it could have something to do with the user double clicking and the JavaScript not functioning correctly.

Any ideas?
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