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Martin RadboFlag for Sweden

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Exchange services terminates over and over again

I have a brand new server at a customer. It is a Fujutsi Primergy server.

A few weeks ago I made a fresh installation of SBS server 2011. The server has been running since then but not doing any tasks.

This weekend it will go into production so I was testing a few stuff today. After a reboot it was stuck in "Applying computer settings" (last step before CTRL-ALT-DELETE"-screen) for about one hour.

It seem to be a problem with the exchange services. Theese log entries are found:

The following service is taking more than 16 minutes to start and may have stopped responding: Microsoft Exchange System Attendant

The Microsoft Exchange Information Store service terminated unexpectedly.  It has done this 1 time(s).
 The following corrective action will be taken in 5000 milliseconds: Restart the service.

The Microsoft Exchange Information Store service entered the stopped state.

The description for Event ID 7024 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

The Microsoft Exchange Address Book service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

The Microsoft Exchange Throttling service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

A process serving application pool 'MSExchangePowerShellAppPool' exceeded time limits during shut down. The process id was '21376'.


They are repeated over and over again.

Where can I start look for errors?
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Matt Minor
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During initial setup, did you move any of the built-in groups to another location in the directory by any chance?
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During initial setup, did you move any of the built-in groups to another location in the directory by any chance?
No
Ok. There is one other thing I've run in to that produces this result.

https://support.microsoft.com/en-us/kb/285116

It doesn't indicate SBS 2011 explicitly, but the underlying principle should be the same.
The Services string type value located in the following registry key is missing or inaccessible:
HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Setup


The key was missing and I just added it. Restart server but no differens unfortunately. 30 minutes of "Applying computer settings" and almost as long to login (very long time waiting at "Applying user settings) and Exchange store still not starting, though trying for very long time.
I have still not added any exchange users so if it easier to reinstall Exchange I can happily do that. But what is the best method for doing that on a SBS server 2011?

I have no time to reinstall the complete server from scratch so please do not propose that. :-)
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Martin Radbo
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What is the policy when I did not got an answer from the community, but actually found the solution myself?
I did not get an answer from community this time, but found a solution myself. Is it correct to mark my own answer as solution then?