troubleshooting Question

Panasonic DVR gui not loading

Avatar of Kacey Fern
Kacey FernFlag for United States of America asked on
SecurityWeb ComponentsWeb BrowsersDigital Cameras / Camcorders
18 Comments2 Solutions3069 ViewsLast Modified:
Greetings Experts,

I have a Panasonic WJ-NV300 DVR with several cameras.  I'm having a problem loading the GUI on a few computers.

Have 5 computers in total, 2 work, 3 do not.  All settings are the same in Internet settings.  Flash and Java are up to date.

The video guy, said when he originally logged onto the gui there was a download from the DVR, I'm not getting that message on the ones that are not working.    

Also, the one that works has WebMedia Control from Panasonic, in the add-ons.. the others do not.  I'm guessing this is the problem.  

I can't seem to find a manual download.

Directx 11 is installed

Anyone know how to get this add on?  I've seen a bunch of dead ends on the Interweb..

Thanks,

Kacey
ASKER CERTIFIED SOLUTION
Merete

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