troubleshooting Question

Cannot install iTunes

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ddantesFlag for United States of America asked on
Apple SoftwareWindows 7
8 Comments2 Solutions431 ViewsLast Modified:
Attempting to install iTunes on a Windows 7 Professional 32-bit computer, the installation fails after several errors:  The older version of Apple Application Support cannot be removed; The older version of Bonjour cannot be removed; The older version of iTunes cannot be removed.  I have performed the following steps to remedy this...

1. Used Control Panel>Programs & Features to uninstall all references to iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour & Apple Application Support;
2. Searched my hard disc for the same references and deleted them;
3. Used Windows Registry Cleaner utility to search, but it did not find any such references;
4. Used Registrar to locate and delete all registry references to those references;
5. Restarted the system.

Can you suggest how to remedy this?
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