asked on IBM Notes Name Change issue - renaming user last name
One of our user requested to have her last name change due to marriage. Everything went according to plan until the user decided to do alter one of her calendar meeting. Before the name change, she is the chair in one of the meeting. Since the name change, she is no longer the chair.
She can't change the time of the meeting nor she can add or remove any invitees. The chair reflected her old name so she was treated as if she was one of the invitee. I am at total lost and not sure what steps to take. I need expert advise to rectify the issue. Thanks heaps.
Our client is ver 9 Social Edition, IBM Domino is 8.5.3 FP6 HF2121.
She can't change the time of the meeting nor she can add or remove any invitees. The chair reflected her old name so she was treated as if she was one of the invitee. I am at total lost and not sure what steps to take. I need expert advise to rectify the issue. Thanks heaps.
Our client is ver 9 Social Edition, IBM Domino is 8.5.3 FP6 HF2121.
Lotus IBM
Last Comment
st2928
Hi,
As Sjef said, If you used the correct procedure to change the name, you will see on ADMIN4.nsf if your request is pending.
You can run:
tell adminp Process People
form the console to force a request to occur immediately.
As Sjef said, If you used the correct procedure to change the name, you will see on ADMIN4.nsf if your request is pending.
You can run:
tell adminp Process People
form the console to force a request to occur immediately.
ASKER
My apology for the late reply.
I have done the rename via the File -> Security User > Security > Click Your Identity -> Your Names, and then followed the prompt to do the Name Changes. By default, the system send the request to administrator for approval. Once it is approved, the modified user.id will be sent back to the user for acceptance.
I have tried looked out the ADMIN4.nsf but I couldn't see any name change pending. I thought it went through fine not until the user told me she can't add or remove invitees or change meeting scheduled. It was as if she is not the chair anymore.
I have tried to run:
tell adminp process del from the console to force process delayed by the system
tell adminp process people
without any success.
So I am not sure where else I should be looking. May you please suggest any ideas?
I have done the rename via the File -> Security User > Security > Click Your Identity -> Your Names, and then followed the prompt to do the Name Changes. By default, the system send the request to administrator for approval. Once it is approved, the modified user.id will be sent back to the user for acceptance.
I have tried looked out the ADMIN4.nsf but I couldn't see any name change pending. I thought it went through fine not until the user told me she can't add or remove invitees or change meeting scheduled. It was as if she is not the chair anymore.
I have tried to run:
tell adminp process del from the console to force process delayed by the system
tell adminp process people
without any success.
So I am not sure where else I should be looking. May you please suggest any ideas?
You have to see the result of your query in the admin4.nsf, in the All Errors By Date view???
If not, you have to check if your Adminp is correct.
http://www-01.ibm.com/support/docview.wss?uid=swg21212760
If not, you have to check if your Adminp is correct.
http://www-01.ibm.com/support/docview.wss?uid=swg21212760
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
The process may take a while to complete. It's a whole sequence of events. Did you check the admin4.nsf database, under Name Move Requests?