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Concern on O365 login
Dear experts,
my company is on Office365 and we have created user accounts for each end user. Which is great but when we move a computer one person to another my technical guys told me that they have to uninstall the office suite and reinstall it again and have the new person login to O365.
Is there a solution with out reinstalling o365 ? We are in a busy environment and Ideally when we have a leaver we utilize that computer for another person.
Thanks,
my company is on Office365 and we have created user accounts for each end user. Which is great but when we move a computer one person to another my technical guys told me that they have to uninstall the office suite and reinstall it again and have the new person login to O365.
Is there a solution with out reinstalling o365 ? We are in a busy environment and Ideally when we have a leaver we utilize that computer for another person.
Thanks,
David Johnson, CD
Your office staff is incorrect. you simply remove that office user from o365 and assign a license for the new user.
ASKER
The new user account is created in O365 but when they try to login to it. It will not login why is that?
are they using a new user profile? are you syncing your local domain to office 365 or using separate username/passwords?
ASKER
Yes they have the new user login with his account to the laptop but we are not synching our local domain to office 365. Office365 accounts are different for now.
so you are giving the user the password for office 365 so they can login
Have you tried logging into Office 365 portal with new user account to ensure credentials and licensing is working?
ASKER
Yes login to office portal is working. The account is fine.
The issue is these laptops are not shared but when a user leaves we want to give them to another user. We don't have time to reinstall the office on the laptop for new hires.
I heard that the license tokens do not get updated unless you put in the registry key the value for share laptop so that the laptops will accept more than one license tokens from Microsoft.
The issue is these laptops are not shared but when a user leaves we want to give them to another user. We don't have time to reinstall the office on the laptop for new hires.
I heard that the license tokens do not get updated unless you put in the registry key the value for share laptop so that the laptops will accept more than one license tokens from Microsoft.
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ASKER
No one knows the answer after much research on TechNet I found that the computer registry key should be set so it becomes multiuser desktop.