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davy999Flag for Denmark

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outlook 2007

Hi all

Have setup e-mail outlook 2007 on a clients pc works fine she nows says that her mails from her tablet and iphone
are gone as far as i know this has nothing to with the setup of outlook or has it.

Thanks Davy
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akb
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I suspect you may be using IMAP on the tablet and phone and POP on Outlook. Is this correct?
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ASKER

i dont really know because iam not at the cutomer right know
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You will probably need to setup separate account in Outlook for the  iPhone which uses iCloud for it's Email and the Android usually uses Google Gmail.

For Apple iCloud see this link:

http://www.apple.com/icloud/setup/pc.html

For Android GMail this link:

http://lifehacker.com/5814342/how-to-set-up-gmail-with-a-desktop-mail-client
How did you set up Outlook?  If you set it up as POP and also, removed mail from the server when downloaded, then the mail will go away from phone and tablet. That is normal.

So you need to use IMAP everywhere
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Hi  John

It was setup as pop3 so if i backup the mails install outlook as imap then inport the mails back
to outlook. how do i get back the mail to the iphone and tablet
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John
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@davy999 - Thanks and I was happy to help.