<div>
Hi,<br />
<br />
Is the autorecovery checked in the preferences tab? You can find further details in this site:<br />
<br />
<a href="http://answers.microsoft.com/en-us/mac/forum/macword/autosavebackups-in-office-for-mac-2016-preview/aa1f55a4-6df6-49de-a2e8-de033de2f688" rel="ugc nofollow">http://answers.microsoft.com/en-us/mac/forum/macword/autosavebackups-in-office-for-mac-2016-preview/aa1f55a4-6df6-49de-a2e8-de033de2f688</a><br />
<br />
Note If the AutoRecovery files are not in the Microsoft User Data folder, verify that the default location has not changed. To do this, follow these steps:<br />
Start Word for Mac.<br />
On the Word menu, click Preferences.<br />
Click File Locations.<br />
Note the folder location that is listed for AutoRecover files.<br />
Click OK. Then, quit Word.
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<div>
Hi <br />
<br />
<br />
Thank you for your reply.<br />
<br />
We are going to test it the autorecovery is saving files as that will possibly eliminate if the issue is with the auto save or the crashing issue.<br />
<br />
Thanks
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<div>
Hi Yamaafg,<br />
<br />
We did a test where we had a file open in word and excel for longer than the autosave time and the word file created a temp recovery file. But excel did not.<br />
<br />
But there are no old files in the recovery area, so when it is crashing it appears that the system is not seeing the crash as a crash and so is clearing out the recovery files.<br />
<br />
Any suggestions?
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<div>
Almost every Mac I work on needs to have the permissions repaired using the disk utility. &nbsp;I don't know why they get messed up; but, they do!
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<div>
Davis,<br />
&nbsp;<br />
I am not familiar with Mac's can you confirm the steps to do this please.<br />
<br />
Regards<br />
Andy
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<div>
Finder -&gt; Applications -&gt; Utilities -&gt; Disk Utility and then click the button. Verify the disk, check the permissions, and then fix the permissions as long as the verify doesn't fail.
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<div>
Hi Davis,<br />
<br />
Ran the First aid and it was happy that nothing needed fixing or verifying but the problem still exists any further suggestions?
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<div>
This is out of curiosity; but, does EAUSUS free recovery find them? <a href="http://www.easeus.com/mac-file-recovery/autosave-backup-and-restore-office-2016-for-mac.html" rel="ugc">http://www.easeus.com/mac-file-recovery/autosave-backup-and-restore-office-2016-for-mac.html</a><br />
BTW, lots of people are b*tching about this same problem.......
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<div>
I've requested that this question be deleted for the following reason:<br />
<br />
The question has either no comments or not enough useful information to be called an &quot;answer&quot;.
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<div class="content wysiwyg-content">
I have a user using Office for mac 2016 but in word and excel the auto save features do not seem to be working as.<br />
<br />
When excel or word crashes and he has to force close them he has no auto recover options and if we check the autorecovery folder there are no saved files.
</div>
</div>


I have a user using Office for mac 2016 but in word and excel the auto save features do not seem to be working as.

When excel or word crashes and he has to force close them he has no auto recover options and if we check the autorecovery folder there are no saved files.

Office for Mac 2016 autosave feature in Word and Excel not working

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.

Microsoft Word

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Microsoft Excel

Mac OS X is the desktop operating system from Apple Inc., found on Macintosh computers. OS X consists of a Mach/BSD-based kernel, operating system interfaces primarily based on FreeBSD and additional frameworks (written in C, C++ and Objective-C providing user interface and application-level services.

Mac OS X

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Office Productivity refers both to the act of being productive and efficient in an office or professional environment, as well as the software applications used to "produce" information. This includes the development of professional skills, creating work processes, and almost any program used to create or modify a document, image, audio or video clip. However, business application suites such as Microsoft Office, which include word processing, spreadsheet and presentation programs, are typically called productivity software, as contrasted with a "utility program," such as a file manager, which is used to organize files and folders on the computer. Many office- and business-oriented groups of programs are organized into suites.