troubleshooting Question

Excel struggling to open

Avatar of Nathan Lindley
Nathan LindleyFlag for United Kingdom of Great Britain and Northern Ireland asked on
Microsoft ExcelNetworkingActive DirectoryWindows Server 2008
3 Comments1 Solution102 ViewsLast Modified:
Good afternoon Experts..

two users in the office use an excel sheet (roughly 10MB in size) user 1 can open perfectly fine from the network share

user 2 cannot open, as this hangs and spends a long time trying to load the excel sheet, eventually hanging excel.

Machine was swapped for freshly imaged new machine.. problem persists under that users login.

I logged in with my account on the machine, opened the excel and this worked fine.

This then looks to be a roaming profile issue, I rename his V2 roaming profile folder, delete all traces of the profile from the computer, and log back in as user 2, PROBLEM PERSISTS with a brand new roaming profile V2.

Any thoughts?

Operating system is Windows 7 x64


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