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I'm creating a custom object in Salesforce to record Customer Satisfaction Surveys. We prefer to do our surveys over the phone rather than having them emailed out or linked to on a web page. We would like to be able to record the answers ourselves. Some of our questions are pretty long, and they won't fit in the standard field labels in Salesforce. Is there a way around this? Or is there an app already built that will allow us to build surveys and to record the survey responses ourselves?
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I'm creating a custom object in Salesforce to record Customer Satisfaction Surveys. We prefer to do our surveys over the phone rather than having them emailed out or linked to on a web page. We would like to be able to record the answers ourselves. Some of our questions are pretty long, and they won't fit in the standard field labels in Salesforce. Is there a way around this? Or is there an app already built that will allow us to build surveys and to record the survey responses ourselves?

Salesforce Customer Satisfaction Survey Object

Salesforce is a Platform as a Service (PaaS) for cloud-based customer resource management that includes components for case and task management, data management and a help desk system. It also includes systems for add-on applications written in Apex, a proprietary Java-like language, and systems for human resources management, employee training and performance management.

Salesforce

A web-based content management system (CMS) provides website authoring, collaboration, and administration tools that enables users with little knowledge or experience to create and manage website content. Most CMS systems use a content repository or a database to store page content, metadata, and other information assets, and a presentation component that displays the content to website visitors.

Web-Based CMS

Office Productivity refers both to the act of being productive and efficient in an office or professional environment, as well as the software applications used to "produce" information. This includes the development of professional skills, creating work processes, and almost any program used to create or modify a document, image, audio or video clip. However, business application suites such as Microsoft Office, which include word processing, spreadsheet and presentation programs, are typically called productivity software, as contrasted with a "utility program," such as a file manager, which is used to organize files and folders on the computer. Many office- and business-oriented groups of programs are organized into suites.

Office Productivity

An office suite is a collection of bundled productivity software (a software suite) intended to be used by knowledge workers. The components are generally distributed together, have a consistent user interface and usually can interact with each other, sometimes in ways that the operating system would not normally allow. Most contain a word processor, a spreadsheet, an email client and presentation software; some might contain a database program. Several office suites have their own topics: Microsoft Office, Office 365, LibreOffice (also known as OpenOffice), Lotus IBM and Google Apps.