troubleshooting Question

Window 2012R2 backup - failed

Avatar of scottjnorris
scottjnorrisFlag for United States of America asked on
Storage Software
1 Comment1 Solution2851 ViewsLast Modified:
Windows server backup failed with the following :
A volume shadow copy service operation failed. Please check
VSS and SSP application event logs.The writer's timeout expired between freeze and thaw events.

Event viewer said;
The backup operation that started at '‎2016‎-‎02‎-‎16T20:35:28.378000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '0x807800A1'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.

I tried restarting the  Volume Shadow Copy Service and  Microsoft Software Shadow Copy Provider but still it failed.
System Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 1 Comment.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros