Window 2012R2 backup - failed

scottjnorris
scottjnorris used Ask the Experts™
on
Windows server backup failed with the following :
A volume shadow copy service operation failed. Please check
VSS and SSP application event logs.The writer's timeout expired between freeze and thaw events.

Event viewer said;
The backup operation that started at '‎2016‎-‎02‎-‎16T20:35:28.378000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '0x807800A1'. Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.

I tried restarting the  Volume Shadow Copy Service and  Microsoft Software Shadow Copy Provider but still it failed.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
System Engineer
Commented:
Hi,

Troubleshoot guide for vss:
https://www.safebackup.com/faq/index.php?action=artikel&cat=8&id=117&artlang=en 

Take a look.

Regards,
Ivan.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial