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Whoever pre-installed it botched the image. Since &quot;windows&quot; doesnt boot at all, it likely points to nothing. You can remove that entry with bcdedit.
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<div>
Thanks, I used MSCONFIG and removed the &quot;Windows&quot; options, rebooted and all works perfectly now.<br />
<br />
The funny thing is, it's definitely a clean install of Windows 10 and this problem wasn't happening when I first purchased the machine. &nbsp;It just started happening about a week ago although I have no idea why. &nbsp;Any ideas?<br />
<br />
Nice fast response and simple solution!<br />
<br />
BTW Who is &quot;Chester&quot;?<br />
<br />
Thanks,<br />
<br />
KP
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using msconfig or bcdedit is the right way.. just for completeness the boot.ini is NO longer used Windows Vista and newer use the bcd store
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<div class="content wysiwyg-content">
I have a brand new machine (with 2 x 4K monitors) with Windows 10 x64 pre-installed.<br />
<br />
It all works fine except for some reason when it is booting up, after displaying the blue Windows logo on the right monitor (as seen in attached image), the left monitor then displays a screen where I am offered 2 choices of OS to choose: &quot;Windows 10&quot; or &quot;Windows&quot; (as seen in the second image). &nbsp;It defaults to Windows 10 and after 5 seconds, it boots normally.<br />
<br />
This screen also gives me options to select the default OS and also the timeout before it boots automatically.<br />
<br />
Yesterday, I tried manually selecting &quot;Windows&quot; just to see what happened and both monitors went black and nothing further happened, so I had to reboot.<br />
<br />
Why do I get this screen? &nbsp;What does it offer me 2 choices of OS?<br />
<br />
I'd prefer to somehow get rid of this screen altogether and I am curious as to why it even thinks I apparently have 2 different versions of Windows installed.<br />
<br />
Has anyone seen this before and can explain why it's happening and how to get rid of the screen?<br />
<br />
Thanks,<br />
<br />
KP<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/02_w08/1082180/right-monitor.JPG" target="_blank" title="The initial boot screen on the right monitor. (1.6 MB)"><img alt="The initial boot screen on the right monitor." class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2016/02_w08/800_1082180/right-monitor.JPG" /></a><br />
<a href="https://filedb.experts-exchange.com/incoming/2016/02_w08/1082182/left-monitor.JPG" target="_blank" title="The strange OS selection window that appears on the left monitor. (1.5 MB)"><img alt="The strange OS selection window that appears on the left monitor." class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2016/02_w08/800_1082182/left-monitor.JPG" /></a>
</div>
</div>


The strange OS selection window that appears on the left monitor.

left-monitor.JPG

The initial boot screen on the right monitor.

right-monitor.JPG

I have a brand new machine (with 2 x 4K monitors) with Windows 10 x64 pre-installed.

It all works fine except for some reason when it is booting up, after displaying the blue Windows logo on the right monitor (as seen in attached image), the left monitor then displays a screen where I am offered 2 choices of OS to choose: "Windows 10" or "Windows" (as seen in the second image).  It defaults to Windows 10 and after 5 seconds, it boots normally.

This screen also gives me options to select the default OS and also the timeout before it boots automatically.

Yesterday, I tried manually selecting "Windows" just to see what happened and both monitors went black and nothing further happened, so I had to reboot.

Why do I get this screen?  What does it offer me 2 choices of OS?

I'd prefer to somehow get rid of this screen altogether and I am curious as to why it even thinks I apparently have 2 different versions of Windows installed.

Has anyone seen this before and can explain why it's happening and how to get rid of the screen?

Thanks,

KP





Multiple OS options when Windows 10 boots up

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.