Multiple OS options when Windows 10 boots up

KhaiPi
KhaiPi used Ask the Experts™
on
I have a brand new machine (with 2 x 4K monitors) with Windows 10 x64 pre-installed.

It all works fine except for some reason when it is booting up, after displaying the blue Windows logo on the right monitor (as seen in attached image), the left monitor then displays a screen where I am offered 2 choices of OS to choose: "Windows 10" or "Windows" (as seen in the second image).  It defaults to Windows 10 and after 5 seconds, it boots normally.

This screen also gives me options to select the default OS and also the timeout before it boots automatically.

Yesterday, I tried manually selecting "Windows" just to see what happened and both monitors went black and nothing further happened, so I had to reboot.

Why do I get this screen?  What does it offer me 2 choices of OS?

I'd prefer to somehow get rid of this screen altogether and I am curious as to why it even thinks I apparently have 2 different versions of Windows installed.

Has anyone seen this before and can explain why it's happening and how to get rid of the screen?

Thanks,

KP

The initial boot screen on the right monitor.
The strange OS selection window that appears on the left monitor.
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Distinguished Expert 2018

Commented:
Whoever pre-installed it botched the image. Since "windows" doesnt boot at all, it likely points to nothing. You can remove that entry with bcdedit.
Director, Information Systems
Commented:
Sorry, Chester, that's not a fresh install of Win10 - someone upgraded from a previous version.  

That said, you can change the boot.ini file to remove or suppress the other, unwanted operating system option.  You have two (good) options:

1)  Edit the boot.ini file
2) Use MSCONFIG

Author

Commented:
Thanks, I used MSCONFIG and removed the "Windows" options, rebooted and all works perfectly now.

The funny thing is, it's definitely a clean install of Windows 10 and this problem wasn't happening when I first purchased the machine.  It just started happening about a week ago although I have no idea why.  Any ideas?

Nice fast response and simple solution!

BTW Who is "Chester"?

Thanks,

KP
Top Expert 2016

Commented:
using msconfig or bcdedit is the right way.. just for completeness the boot.ini is NO longer used Windows Vista and newer use the bcd store

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