troubleshooting Question

whatsapp unable to send audio file error on blackberry classic

Avatar of Rajkumar Kamath
Rajkumar Kamath asked on
Chat / IMBlackBerryBlackBerry ProgrammingSoftwareSmartphones
3 Comments2 Solutions2197 ViewsLast Modified:
Good day,

Have a user with issue of not being able to send voice notes on blackberry classic using whatsapp. ensured the permissions are valid. reinstalled whatsapp. blackeberry updated to the latest version of os.tried using third party apps to record voice and share the file , however no luck. the message we get is sorry, whatsapp cannot send this audio file with an option to cancel.

any suggestions would be of big help.
ASKER CERTIFIED SOLUTION
Rajkumar KamathIT Manager

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