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Rajkumar Kamath

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whatsapp unable to send audio file error on blackberry classic

Good day,

Have a user with issue of not being able to send voice notes on blackberry classic using whatsapp. ensured the permissions are valid. reinstalled whatsapp. blackeberry updated to the latest version of os.tried using third party apps to record voice and share the file , however no luck. the message we get is sorry, whatsapp cannot send this audio file with an option to cancel.

any suggestions would be of big help.
Chat / IMBlackBerryBlackBerry ProgrammingSoftwareSmartphones

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Rajkumar Kamath
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Rajkumar Kamath

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no fix was available , but saving in mp3 format seems to have done the work
Software
Software

Software is any set of instructions that directs a computer to perform specific tasks or operations. Computer software consists of programs, libraries and related non-executable data (such as documentation). Computer software is non-tangible, contrasted with computer hardware, which is the physical component of computers. Software written in a machine language is known as "machine code". However, in practice, software is usually written in high-level programming languages than machine language. High-level languages are translated into machine language using a compiler or interpreter or a combination of the two.

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