OpenVPN error message


I was at home over the weekend and I tried to connect to our Citrix Server. First I have to connect to our OpenVPN and by trying as usual I could connect because a diaglogue box has show up saying "Dialogue box - error occurred  - "See the logfile C.\program files(x86) OpenVPN technologies\openvpn client\core\ovpntray.exe log' for details"

I cannot connect using OpenVPN - Can you help?
mallonyIT SpecialistAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Qlemo"Batchelor", Developer and EE Topic AdvisorCommented:
Did you dare to look into the log file, as suggested? It really helps if you read error messages and logs ...
mallonyIT SpecialistAuthor Commented:
I am a user and we have the IT Outsourcing. I am not sure where to look. On the server side or on the client?
Qlemo"Batchelor", Developer and EE Topic AdvisorCommented:
On client first. Look into "C:\program files(x86)\OpenVPN technologies" for a log folder, and inside that should be a OpenVPN.log or similar. I do not assume the log file as shown in the error message will tell you something, but you should have look into that too.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mallonyIT SpecialistAuthor Commented:
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Server Software

From novice to tech pro — start learning today.