troubleshooting Question

google email reciving problem

Avatar of jig thakkar
jig thakkarFlag for Canada asked on
DNSExchange
3 Comments1 Solution1059 ViewsLast Modified:
we are not able to receive google email after changing mx record and spf record
We have exchange 2010 server.
we checked mx record for our server stackteck.com using https://toolbox.googleapps.com
We are getting below mentioned error.
There were some non-critical problems detected with the configuration of this domain. Depending on how you configured your mail-flow, this could be a source of mail delivery issues.

everything was working fine smtp02.isheriff.com mx record. few hrs ago recently change to smtp01.ca.isheriff.com. now we cannot receive google emails

Status: WARN


SPF MUST allow Google servers to send mail on behalf of domain.

Info Help center article  

Which google server we need to add in spf record?
our current spf record is
v=spf1 a mx ip4:67.212.91.121 ptr:stackteck.com mx:smtp01.ca.isheriff.com ip4:207.164.70.100 ip4:207.164.70.101 ip4:207.164.70.102 ip4:207.164.70.109 ip4:207.164.70.108 a:stackteck.com include:spf.isheriff.com ~all

Please help me
thanks

 



Decision temporary DNS error in processing
Record v=spf1 a mx ip4:67.212.91.121 ptr:stackteck.com mx:smtp01.ca.isheriff.com ip4:207.164.70.100 ip4:207.164.70.101 ip4:207.164.70.102 ip4:207.164.70.109 ip4:207.164.70.108 a:stackteck.com include:spf.isheriff.com ~all


Status: WARN


No Google mail exchangers found. Relayhost configuration?
ASKER CERTIFIED SOLUTION
suriyaehnop

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