Firefox Mac Won't Update

sharingsunshine
sharingsunshine used Ask the Experts™
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I have had  my FireFox browser set to update automatically for years.  Recently, I keep getting this message when it wants to update

https://gyazo.com/02a21e501ac4b1439b987a79ce190a9b
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Tim LapinComputer Consultant (Desktop analyst)

Commented:
Well, I'll ask the obvious question:  Are you an admin on the Mac?

Assuming you are, I would:
-  Download a fresh copy of Firefox
-  Trash the old one
-  Install the new one

Author

Commented:
yes I am the only user and admin.  How do I trash the old one and will I lose anything?
Gerwin Jansen, EE MVETopic Advisor
Most Valuable Expert 2016

Commented:
Odd, do you have problems updating other applications as well or just this one?
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Author

Commented:
just this one.
Topic Advisor
Most Valuable Expert 2016
Commented:
You could setup sync under FireFox - Preferences. When synced, drag FireFox from Applications to Trash and reinstall. Once reinstalled, enable sync again to get all your settings, history etc. back.
Tim LapinComputer Consultant (Desktop analyst)
Commented:
yes I am the only user and admin.  How do I trash the old one and will I lose anything?

You shouldn't lose anything; your profile should be safe in your user library.  To be sure, you can copy your profile to the Desktop as a precaution.

Author

Commented:
You both were very helpful.

Thanks!

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